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Tuition and fee refunds will be issued to eligible students who drop credit classes. Your initial payment method determines how your refund will be processed.

How do I request a tuition refund?

Tuition Refund Appeal Process

We understand that moving all Spring 2020 courses online may present difficulties for some of you.

Knowing every student's situation is different, keep the following in mind if you are considering dropping a course:

  • A “W” would be recorded on your transcript.
  • Once you've dropped a class, you may want to submit a tuition refund appeal. Instructions to do this are below.
  • If you have financial aid, you may want to consider how dropping a class may affect your aid. Financial Aid has the details you need to know.
  • To drop a course, log in to MyJCCC and select the green add/drop classes button, then follow the prompts.

If you do decide to drop a course, you'll need to download and complete a tuition refund appeal form. Please print the form, fill it out, include your signature, then scan or take a legible, high quality photo of it and email it preferably from your JCCC stumail account to

  • If you are unable to complete and email the form, your other option is to send an email from your JCCC STUMAIL ACCOUNT to that includes:
    • Student Name
    • Student ID #
    • Date of birth
    • Phone Number
    • Semester the refund appeal is for
    • Class or classes the refund appeal is for
    • Reason for your request

Drop Dates and Refund Amounts

If you are dropping a class that begins after the first week of the semester, you will need to refer to Drop Deadlines for Credit Courses to calculate your expected refund.

If You Paid by Cash, Check or ACH

  • Any refund will be issued as a check and mailed to the address JCCC has on file.
  • For faster processing, you can choose to sign up for direct deposit.
    • To sign up for direct deposit refunds, log in to My Finances using your MyJCCC username and password and select Electronic Refunds under My Profile Set Up.

If You Paid by Credit or Debit Card

  • We will make every attempt to process the refund back to the original card(s) used for payment.  If we are unable to issue the refund to the card(s) used, a refund check will be mailed to the student at the address on file or issued to the direct deposit account listed in MyFinances. Refunds to credit cards cannot be processed more than six months after the payment.

Early Refund Request

JCCC has board policies that provide additional information about the tuition refund policy and appeal process.

If you think you qualify for an early refund because of special circumstances, you can submit an Early Refund Appeal Form (PDF) with details of your situation.