If you have an outstanding unpaid balance, your account may be sent to collection as indicated in our JCCC Student Financial Responsibility Statement.
Our Process
Prior to sending your account to collection, JCCC will attempt to notify you about your outstanding debt using your current JCCC email account (stumail) and the mailing address or phone number we have on file.
If you receive a collection communication from JCCC, please review your student account online and make a payment as soon as possible:
- Pay online with a credit card, debit card, or electronic check in My Finances. Log in using your MyJCCC username and password.
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- If you no longer have access to your student portal, payments can be made through ShopJCCC.
- Pay in person at the Bursar’s Office with cash, check, credit card, debit card, or money order.
- If you cannot pay in full, please contact the Bursar’s Office to determine if your account is eligible for a payment plan.
The Bursar's Office is committed to helping you manage your past-due balance by offering several payment plan options. It is important to be aware of the following details regarding past-due payment plans:
- Students enroll in a payment plan through MyFinances
- Payments process automatically. Student must provide a debit card, credit card, or ACH.
- Making additional payments beyond the agreed payment plan will lead to the recalculation of subsequent payment amounts; these additional payments do not result in skipped payments.
- No fees to enroll or pay off early.
- Students cannot add courses to their schedule while enrolled in a past-due payment plan.
- If two payments are missed, the account will be sent to collections.
| Payment Plan | Minimum Balance | Payment Details |
| 6 Biweekly Payments | $100 |
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| 3 Monthly Payments | $100 |
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| 9 Monthly Payments | $500 |
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If these plans do not meet your needs, please contact us to discuss your options. We are here to help.
If your account remains unpaid and has been sent to collection, you may be contacted by one or more agencies working with JCCC.
| Current Collection Agencies Authorized for Unpaid Student Accounts | ||
|---|---|---|
| Credit World Services Inc. 6000 Martway St. Mission, KS 66202 800-844-4084 |
Kansas Setoff Program |
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| Past Collection Agencies Authorized for Unpaid Student Accounts | ||
| Windham Professionals 380 Main St. Salem, NH 03079 855-208-5076 |
Alltran Education (formerly ERS) 840 S. Frontage Road Woodridge, IL 60517 800-446-4377 |
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| National Credit Management (NCM) PO Box 32900 St. Louis, MO 63132-8900 800-526-3213 |
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Our designated collection agency may contact you regarding your obligation through any of the contact phone numbers you have provided. You may receive pre-recorded voice or text messages regarding any outstanding student obligations.
If your account has been sent to collection, you may be charged fees by the collection agency. Collection agency fees are a percentage of the debt owed. A fee equal to as much as 15 percent of your debt may be added to your account, which will increase the total amount you owe. The collection agency may also report your delinquent debts to a credit bureau.