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- Collections and Unpaid Accounts
If you have an outstanding unpaid balance, your account may be sent to collection as indicated in our JCCC Student Financial Responsibility Statement.
Our Process
Prior to sending your account to collection, JCCC will attempt to notify you about your outstanding debt using your current JCCC email account (stumail) and the mailing address we have on file.
If you receive a collection communication from JCCC, review your student account online:
- Log in to My Finances using your MyJCCC username and password.
- In the section labeled "Student Account" select "View Activity."
- To make a payment, select the "Make Payment" tab at the top of the page. Make your payment using a credit or debit card, or set up an ACH transfer from your checking account or savings account.
- Payment may also be made at the cashier's window at SC 113 (Bursar's Office) Monday-Friday, 8 a.m.-5 p.m.
Authorized Agencies
If your account remains unpaid and it has been sent to collection, you may be contacted by one or more of the agencies working with JCCC.
Collection Agencies Authorized for Unpaid Student Accounts | |
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Credit World Services Inc. 6000 Martway St. Mission, KS 66202 800-844-4084 |
Alltran Education (formerly ERS) 840 S. Frontage Road Woodridge, IL 60517 800-446-4377 |
Kansas Setoff Program PO Box 2713 Topeka, KS 66601-2713 785-296-4628 |
Windham Professionals 380 Main St. Salem, NH 03079 855-208-5076 |
National Credit Management (NCM) PO Box 32900 St. Louis, MO 63132-8900 800-526-3213 |
You may be contacted by JCCC or our designated collection agency regarding your obligation through any of the contact phone numbers you have provided. You may receive pre-recorded voice or text messages regarding any outstanding student obligations.
Additionally, if your account has been sent to collection, you may be charged fees by the collection agency. Collection agency fees are a percentage of the debt owed. A fee equal to as much as 15 percent of your debt may be added to your account, which will increase the total amount you owe. The collection agency may also report your delinquent debts to a credit bureau.
Admissions
Main Phone: 913-469-2567
Hours: Mon-Fri 8 a.m. - 5 p.m.
Location: SC 113, Box 3
Fax: 913-469-2561
Department Administrator: Megan Casey, Director, Bursar Operations