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Wondering how to get things done at the college now that the campus is closed? New to online learning?

Here's what you need to know about getting things done at the college while the campus is closed. Our staff and faculty stand ready to help in a variety of ways including email, instant message advising, ZOOM tutoring sessions and more.


How to take an online class

All recruitment activities, including group and individual tours, are cancelled through at least the end of May. Admissions will continue to process applications for admission and incoming high school and college transcripts. Email Admissions with any questions. Explore our virtual tour for more information on our beautiful campus. Email with any questions.

Financial aid disbursements are occurring as scheduled - see Financial Aid Refund Dates

Financial Aid is available by phone at 913-469-3840 during their regular office hours or you may email the Financial Aid Office with questions.

  • For assistance with payment or refunds during the closure, please email the Bursar Office at
  • For details about dropping a class and filing a tuition refund appeal, see the Tuition and Fee Refunds page.

For assistance with records and registration during the closure, email the Registrar's Office.

You may contact Testing Services by email Monday through Friday, 8 a.m. to 5 p.m. during the closure.

Resource Centers & Tutoring

The Academic Achievement Center will be closed from March 13 at 4 p.m. through May. 

This schedule is subject to frequent change. Please check it often.

For appointments please email Director Valerie Mann.

Reading Specialist

Reading instruction and assistance is open to any student enrolled in classes at JCCC.

No appointment necessary. For more information email

Online tutoring is through ZOOM during all regulary scheduled ours.

The Reading Specialist can help you with:

  • Registering and using TownsendPress.Net (TPN) and My Reading Lab (MRL)
  • Completing your Active Study Hours
  • Taking Notes While Reading
  • Active Learning
  • Vocabulary and Word Parts
  • Strategic Reading and Studying
  • Determining the Main Idea
  • Identifying Supporting Details (Major and Minor)
  • Using Patterns of Organization
  • Organizing Textbook Information by using Annotation, Note Taking, Outlining, and Mapping
  • Making Inferences
  • Determining the Author’s Purpose, Tone, and Point of View
  • Determining the difference between Fact and Opinion
  • Using Critical Thinking Skills while Reading
  • Interpreting Graphic Materials such as Diagrams, Tables, and Maps

The Language Resource Center is closed from March 13 at 4 p.m. through May.

Beginning March 23, the LRC is available for online access.

View the schedule for online tutoring. This schedule is subject to frequent change. Please check it frequently.

For appointments please email Director Valerie Mann.

The Math Resource Center will be closed March 16 - March 22. We will reopen for online services Monday, March 23. View the Math Resource Center page for online service access and schedule.

The SRC will offer online tutoring from March 23 through May.

Visit the Science Resource Center page for a detailed schedule of tutor availability.

If you have questions, email the SRC.

The Writing Center is offering online tutoring during the campus closure. Visit the Online Writing Lab to make an appointment.

Student Resources

The Billington Library is available offering a variety of services during the campus closure.

The bookstore will be closed starting March 14 because of the COVID-19 pandemic. The Bookstore website​ will remain operational during this time. Since there are short-term classes starting soon, we have adopted an eBook option whenever possible.

If an eBook is not available, ​you can still order course materials via the website. ​Although there may be some delays, all orders placed by March 25 will ship before the first days of class.

The Career Development Center is offering its services virtually. To receive assistance with career & major exploration, job search assistance and presentations online, please email us at

While JCCC Student Clubs and organizations have canceled all in-person events on and off campus, many clubs are still meeting virtually and hosing online events.

Counseling is offering their services virtually through a Zoom appointment or by phone. Face-to-face appointments are NOT currently available. To schedule a meeting with a counselor, email and include your phone number and student ID number.

Appointments can be made during the following business hours:

Mondays-Wednesdays: 8 a.m.-6 p.m.
Thursdays: 10 a.m.-6 p.m.
Fridays: 8 a.m.-5 p.m.

More information on how to connect with the counselor will be given to you when you make your appointment. If you have a general question, please go to our general question page.

Additional Counseling Resources for Students

The HCDC is closed whenever the JCCC campus is closed. Questions? Email Claire Ehney, HCDC Manager at

For information on community resources, email Coordinator Steve Franklin at

For immediate food needs, use the services of Harvesters – The Community Food Network.
Harvesters Food Network Service Locator

If you need assistance from Student Success and Engagement during the closure, you may email Paul Kyle, Dean of Student Services & Success (; Alisa Bentley, Student Services and Success Admin (; or Rick Moehring, Dean of Learner Engagement and Success (

Technical Support

Free broadband/wifi offer for students from Charter Communications

Charter Communications is offering free broadband and WiFi for 60 days for college students.

As the country works collaboratively to contain this pandemic, broadband internet access will be increasingly essential to ensure people across the country are able to learn and work remotely. Check out the Charter Communications website for more information about the offer.

JCCC's Technical Support team is ready to help you with any technical issues you may have while attending JCCC online.

One-on-one time with the CoLab technology tutors will still be available. Email to schedule an appointment.