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Print Costs, Payments and Refunds

Students, faculty, staff and guests can use PaperCut to track, manage and pay for pages printed on devices around campus.


Print quotas and costs

Students: There is no cost for first 100 pages printed during any term (fall, spring or summer). When you reach the 100-page limit, additional printing is $.10 per black-and-white single-sided page and $.20 for a standard color page.

JCCC faculty and staff: Faculty and staff may print an unlimited number of pages to campus printers. Printers in academic areas and in the library will require you to log in with your JCCC credentials prior to processing a print request.

Campus guests: $.15 per black-and-white single-sided page. 
  • If you have a print quota, printed pages are deducted from your active print quota each time a print job is completed.
  • The number of pages used is based on the rules defined for the printer.
  • If you send a print job to a printer that charges a fee, you will be able to review the cost of the print job prior to releasing the file for printing.

Term Dates - PaperCut quotas are added each term on the day after the payment deadline. Any unused free prints from previous terms will be carried forward.

Unused Additional Cash or Credit Card Amounts - Any unused funds in your PaperCut account will remain in your student account until you graduate or leave the College. No refunds are granted.

Add credit to your account using a credit or debit card

Log in to PaperCut using your MyJCCC username and password.

PaperCut log in screen

Select "Add Credit" from the menu and select the amount to add.

Screen shot of the Add Credit interface in PaperCut

Click "Add Value. You'll be taken to the JCCC Marketplace to make the purchase.

Screen shot of the first screen in Marketplace to add credit to your PaperCut account.

Confirm the amount, then click "Continue."

Screenshot of the Payment form in Marketplace that collects credit card details.

Complete the payment form and click "Continue" to complete the transaction.

Then return to your PaperCut account to confirm the appropriate amount was added to your available balance.

Add credit to your account using a prepaid print card

You may purchase a prepaid print card at the vending machine located on the first floor of the Billington Library.

To use the card, log in to PaperCut using your MyJCCC username and password.

Screen shot of the redeem card screen in PaperCut

Select "Redeem Card" from the menu and provide the number found on your prepaid card. Click "Redeem Card" and the total amount of the prepaid card will be credited to your account.

Refunds for errors

Refunds are given only after a reported error is evaluated and determined to be related to the status of the printer (poor toner quality, wrinkled paper, etc.). Refunds are not given for user error (duplicate printing, selecting wrong printer, etc.).

Any requests for refunds should be directed to a member of the library staff or to a lab supervisor immediately after a printing issue happens. JCCC staff will assess the issue and determine whether a refund is warranted.

Refunds are given in the form of a credit to your PaperCut account. There are no cash refunds.

The quota added to the student PaperCut account each term is non-refundable.

There are no refunds for unused balances. Unused cash or credit card funds will remain in a student's account until graduation or separation from the College.