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JCCC counselors are available to help you succeed as a student. Explore your education goals and tie them to your career goals. Meet with a counselor today.

Before meeting with a counselor

We recommend that you have completed the following:

  • Submit an application
  • Attend a new student orientation
  • Complete assessment tests (if needed)
  • Request official records/transcripts/ACT scores to be sent to JCCC

Prepare for your visit

Please review the Student Preparation Checklist – PDF.

How to connect with a counselor

Stop by the Success Center on the second floor of the Student Center building for:

  • Quick questions
  • Issues that need to be resolved today
  • Dealing with an academic or personal crisis

Call 913-469-3809 for an appointment to:

  • Reduce your wait time
  • Create an educational plan for a financial aid appeal
  • Discuss career and/or major exploration

Note: Please arrive on time for your appointment. You may forfeit your appointment time if you are more than 15 minutes late and do not call to notify the Counseling Center of your late arrival.

If you cannot attend your scheduled appointment, please call the Counseling Center at your earliest convenience to cancel or reschedule so we can assist other students who may be waiting.

Email Advising 

Send your general questions to our email advisor from your JCCC email address and allow one to two business days for a response.

IM Advising

If you have a general question, use Instant Message (IM) Advising.

Consider the following tips when contacting a counselor using IM:

  • IM hours are generally from 10 a.m. to 3 p.m. Monday through Friday, but availability may vary depending upon the traffic in the Success Center.
  • If a counselor is not available using IM, please consider sending an email.
  • Student account information must be emailed or discussed in person. Send an email instead.
IM Tips
  • Enter your username. This can be your true name or an alias.
  • Type your question into the dialog box and wait for the counselor to respond.
  • If your message is not being answered during our available hours, please refresh your page and try again.
  • Ask a follow-up question if necessary.
  • Let the IM counselor know when your question has been answered or if you need to end the session. 

Why meet with a counselor?

  • To choose or change your major and stay on track:
    • Learn more about academic calendar, dates and deadlines that can provide advantages regarding when to enroll, early and late start classes, bookstore sales and buyback, scholarships and more.
    • Get help with the transfer process.
    • Find out how the results of assessment testing will help you with your academic success.
    • Learn how to use DegreeCheck to audit of your coursework to determine whether you are on track for graduation.
    • Review your degree and certificate options, including course descriptions and prerequisites, by using the credit course catalog. Learn how to use the class search to build your schedule for enrollment each semester.
    • If you have a hold on your account due to test scores, academic probation or suspension, you are required to meet with a counselor.
  • To help you in your courses and thrive while on campus:
    • Discover which course delivery methods – such as classroom, online, hybrid, self-paced or TV – work best for you and your learning style.
    • If you have trouble with your classes and grades or are on probation or suspension, we can help you make the most informed decisions.
    • Explain how to use Resource Centers and free tutoring on campus in subjects such as math, science, writing, foreign languages and accounting.
    • Explore opportunities to connect and get involved in student senate, clubs and orgs, athletics, study abroad, service learning, honors and other leadership programs.