Requesting a Refund

Refunds will only be granted when the error is evaluated and determined to be related to the status of the printer (poor toner quality, wrinkled paper, etc.). These requests should be directed to the library staff or lab supervisors when they occur. JCCC staff will assess the issue and determine if a refund is warranted.

Any refunds will be given in the form of a credit to your PaperCut account. There will be no cash refunds.

The quota added to the student PaperCut account each term is non-refundable. Unused cash or credit card funds will remain in a student's account until graduation or separation from the college. No refunds for unused balances will be granted.

Note: Refunds will not be given for user error (duplicate printing, selecting wrong printer, etc.).

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913-469-2567
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Cost for Credit Students

Spring Semester
  • 1-200 pages: free
  • 201+ pages: $.10 per page
Summer Semester
  • 1-100 pages: free
  • 101+ pages: $.10 per page
Fall Semester
  • 1-200 pages: free
  • 201+ pages: $.10 per page

Cost for Guests

All Semesters
  • Guests may obtain PaperCut credentials at the Billington Library circulation desk or the reference desk.
  • All pages: $.15 (no free pages)