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We’re focused on student success! Equitable access and inclusive barrier-free environments are our goal at JCCC. If you're a student who needs accommodations, here's what you need to know.

The Access Services team is ready to partner with you in navigating your academic and career paths. JCCC values the diversity that disability brings to campus. We’re dedicated to providing you equitable access to all College programs and services so every Cavalier can take part in the full college experience and campus life.

Our goal is to work with the JCCC community to create an accessible and inclusive environment and to deliver accommodations and services to you when barriers to access are discovered.

Requesting Assistance

The process starts with YOU! College is an opportunity for you to partner with Access Services and determine the accommodations you need in each class. We want you to get the access and support you need, so we’re happy to walk you through the process and connect you with resources that will set you up for success! 

To request accommodations or services:

  1. Complete an application for services through myAccess.
  2. Provide documentation of disability to Access Services that describes the current impact of your disability in an academic setting.
    • Documentation requirements vary, depending on disability, but may include a psychoeducational evaluation, Individual Education Plan (IEP), 504 Plan, statement of diagnosis that includes current functional limitation of disability, audiogram and/or other relevant medical documents. 
    • Documentation may be emailed to myAccess or uploaded to your myAccess account when you apply for support through Access Services.
    • Access Services will review your documentation and determine your eligibility for accommodations.
  3. Make an appointment with Access Services  to request and determine appropriate accommodations.
    • To schedule an appointment, call 913-469-3521 or email accessservices@jccc.edu.
    • Accommodations and services may vary from class to class and are determined on a case-by-case basis.
This meeting is an opportunity for us to learn more about you and to explain our processes and the many resources available at JCCC. During this meeting, you will complete your specific requests for each class through your myAccess account. Accommodations will not be in place until you complete your request, and the accommodations are reviewed and approved by Access Services. Once accommodations are approved, we will email a Faculty Notification Letter to each of your professors which lists the accommodations that you will receive in that course.

As a returning student, you know the ropes, but we’d be happy to meet with you to talk through your request for accommodations for each class. 

  • To schedule an appointment with Access Services, you may log in to your myAccess account and choose “Request Appointment” on the left side toolbar or email accessservices@jccc.edu.
  • You may go directly to your myAccess account to request accommodations. Access Services will approve or contact you to discuss your request.
  • Faculty notifications will be emailed to you and your professor(s) before the semester begins or shortly after the request is received if the semester has already started. 

Feel free to contact us. Access Services is ready and available to address any questions or concerns you may have regarding your upcoming semester. We’d love to hear from you.

Ready to meet with someone in Access Services? Follow these simple instructions and you’ll be set.

New to Access Services?

If you have not completed an application for myAccess, call us at 913-469-3521, or email accessservices@jccc.edu.

Already using Access Services?

If you’re a current student with a myAccess account, go ahead and complete the online appointment request form.

  1. Log in to myAccess system
  2. Choose “Request for Appointment” on the left
  3. Review the notes and choose the gray Request for Appointment button
  4. Answer the questions so we can get prepared to help with your specific needs then choose face-to-face, phone, or virtual via zoom option.
  5. Choose appointment purpose(s)
  6. Choose three options for your availability and submit the request
  7. Look for your appointment confirmation email from accessservices@jccc.edu and mark your calendar

Feel free to call 913-469-3521 or email accessservices@jccc.edu to request help in making an appointment. Our friendly staff will guide you through the process.

We look forward to seeing you soon!

After your accommodations are approved, Faculty Notification Letters will be emailed to your professors before the start of the semester or within 24 hours of being approved if requested after the semester begins. The Faculty Notification Letters inform professors what accommodations will be used in their classrooms. Specific information regarding your disability is not shared.

You are encouraged to:

  • Email your professor to verify receipt of your accommodation form.
  • Consider scheduling an individual meeting with your professor to discuss your accommodation request in person.
  • Inform Access Services of any concerns and/or schedule changes throughout the semester.

If you are having a problem with an accommodation, with course accessibility, or with any other academic or personal concern, schedule an appointment with an Access Services advisor or the Deaf Services coordinator so we can discuss options and come up with a plan to help you resolve the problem. Our team will not know you have a concern unless you let us know, so reach out because we’re here to help you!

Accommodations Available

Here are some of the more commonly used accommodations. However, we work with students on a case-by-case basis to develop an individualized accommodation plan that provides equitable access.

Course content can be made available in alternative formats based on your need. 

Requesting alternate format textbooks

To ensure your requested alternate format is available when needed, you should:

  • Request Early – Requests for alternate formats are processed in the order that they are received by our office.
  • Purchase Books – You must show proof of purchase of textbooks before your alternate format texts are made available for use. You can upload book receipts in the Alternate Format tab within your myAccess account
  • Check Status – You may log in to your myAccess account to check the status of your alternate format request.

Procedures for retrieving alternate format text

The Alternate Format Coordinator, Pam Huckleberry, will contact you via your JCCC email account with instruction on how to access and/or pick up materials and equipment. Email Pam Huckleberry with any questions.

Emails will be sent to your @stumail.jccc.edu account only. Be sure to check this account regularly. If you need assistance accessing your student email account, ask any Access Services staff member or Student Center information specialist for help, or visit the JCCC Technical Support Center.

Assistive technology (AT) is available for use by students with disabilities. Access Services can help you find the tools you need.

Assistive technology is available in several places on campus. The second floor of the library and the Microcomputer Open Lab in RC 335 have dedicated assistive technology stations for your use. You may also request assistive technology installation in specific classrooms and/or resource centers. Contact the Assistive Technology Coordinator or an Access Advisor for information on assistive technology at JCCC and for specific technology requests. 

The following assistive technology is currently available at JCCC.

  • AIRA Navigation Software
  • Screen Reader
  • Braille Translation Software
  • Braille Printers
  • Voice Recognition Programs
  • Video Magnifier (CCTV)
  • Screen Magnifier
  • Digital Book Players
  • Video Phone
  • Scanning Software
  • Literacy Software
  • Alternative Keyboards and Pointing Devices
  • Livescribe Pens
  • Glean notetaking software by Sonocent

If you are a student who is deaf or hard of hearing, you may request a sign language interpreter and other needed accommodations for your JCCC classes.

Interpreters/Transliterators

If you wish to use the services of an interpreter or transliterator for classes at JCCC, you should make an appointment with Deaf Services and Accommodations coordinator Matt Gwynn and complete a request through myAccess.

You will need to submit your audiogram or other documentation so that the request can be processed.

When using the services of an interpreter, you have the following responsibilities:

  • Be on time for classes. At JCCC, interpreters are required to wait for a student 15 minutes for each hour that the class is scheduled to meet. An interpreter is only required to wait a maximum of 30 minutes for a three-hour class. After waiting the appropriate amount of time, the interpreter will report back to Access Services for reassignment. 
  • Introduce yourself to both the interpreter and the professor.
  • If you discover that a film or video being shown in class is not captioned, contact Access Services as soon as possible.
  • If an interpreter does not show up for class, text Matt Gwynn at 913-593-2366 or call him via Video Relay Service at 913-549-9636.
  • If you have a problem understanding the professor or interpreter during class, you should first discuss the problem with the interpreter (he/she may be able to change his/her signing style and resolve the confusion). If the problem cannot be resolved with the interpreter, contact Access Services.
  • If you need and interpreter for activities outside of regularly scheduled classes (e.g., a meeting with a professor or tutor or a performance in the Carlsen Center), complete a Custom Interpreter Request in myAccess. The  interpreter request should include requestor's name, activity title and location, date of activity, and start and end times of activity.

Interpreter Services Interruption

If you miss three consecutive, or excessive, classes without notifying Access Services, you will need to meet with the Deaf Services coordinator to discuss a resolution. If there is a problem with attending class, contact the Deaf Services coordinator.

You may qualify to receive notetaking support in your classes. Access Services offers several options to students who need accommodations related to capturing course information.

 Supplement your own notes: 

  1. LiveScribe Pen: You may check out a LiveScribe pen to use for notetaking.  LiveScribe pens allow you to take your own notes on paper while capturing your notes and the lecture electronically.  If you’re interested in this option, please visit with an Access Advisor for more information.
  2. Glean by Sonocent: Glean is a software program that allows you to take notes on your laptop and record your lecture with a unique organization system.  If you’re interested in this service, just let your Access Advisor know and we’ll get you the tools you need to take notes with Glean.
  3. Professor provided notes: Your professor may provide all students with a copy of class notes on the course shell in Canvas.  Some students are able to take adequate notes when supplemented with PowerPoint slides/notes provided by the professor.

Get notes from a peer notetaker:

Access Services will recruit a student in your class to serve as your peer notetaker.  Your identity will be kept confidential and you’ll download notes from your myAccess account.  

Instructions for downloading notes (PDF)  

For questions regarding peer notetakers, you may email our Notetaker Coordinator.

Notetaker Assignments

Prior to the start of each semester, potential notetakers are recruited by Access Services.  Once we receive your request we either make an assignment to a student who has already signed up to be a notetaker in myAccess or we begin recruiting a notetaker.  Our recruitment process includes sending a recruitment email to select students in your course, asking your professor for help in recruiting a notetaker, and/or going to your class to request a notetaker in person.

Once a notetaker is assigned, you and your professor will receive an email from the Notetaker office.

If you would like to recruit your own notetaker, please discuss this with an Access advisor when you meet to set up your accommodations.

How to Use the Accommodation

If possible, you should try to take notes while you are in class and use the notes you download from myAccess to clarify information you may have missed. This will allow you to develop your listening, writing and reading skills and facilitates your success as a student.

Suspension of Accommodation

Your notetaker accommodation may be temporarily suspended for the following reasons:

  • You miss more than 3 consecutive class periods.
  • You have excessive absences.
  • You have an excessive amount of notes that you have not accessed through the notetaking portal in myAccess.

Attendance

If you have a notetaker in any of your classes, you are expected to attend all classes unless illness or a personal emergency prevents you from attending.

Access Services is not responsible for providing notes to you if you are absent from class for reasons that are not disability-related.

Problems with a Notetaker

If you experience problems with a notetaker, you should try resolving the matter by asking the professor to verify the quality of the notes.  

If you have further questions or concern with your notes, email notetakers staff for assistance.

New Procedures for Approved Testing Accommodations

We want to make sure that every student with an approved testing accommodation is aware of some changes required by JCCC Testing Services.

1. Extended Test Time with your Professor

Some faculty have chosen to proctor exams for students who have approved accommodations.  Please talk to your professor before your first exam to see whether you will test with your professor or schedule your exam in the Testing Center.

2. Extended Test Time in Testing Services

  • Sign-up (early): Go to Test Scheduling Calendar or find the calendar on the Testing Services webpage under “Schedule Make-up or Self-Paced Exam” (It will NOT say extended test time on the menu but this is where you will schedule.)
  • Select the date and time for the test. Most slots are a two-hour time frame. If your testing accommodation is longer than two hours, your professor will let Testing Services know.
    • When scheduling your exam, you will need to provide your professor’s name, the name of the class, and the exam number.
    • Schedule your exam at least 2 days before the test date
  • Review the email confirmation of your testing appointment.
  • Forward the email confirmation to your professor and your professor will deliver your exam to Testing Services.
  • Go to Testing Services on your scheduled test date. Testing Services is located in Student Center room 334. Bring a photo ID but leave all other personal items, including your phone, in your car or ask to use one of the Testing Services’

3. Extended Test Time with a Reader, Scribe, Private Room Proctor or Assistive Technology

  • Email our ADA Test Coordinator, Barb Buchanan, at bbuchan6@jccc.edu a minimum of three working days before the exam.
  • Contact the ADA Test Coordinator even if your professor has already done so.
  • Include the following information in the email
    • Day and Time Requesting
    • Name of class
    • Professor
  • Watch for email confirmation from Barb Buchanan.

Other important points

  • All test accommodations need to take place during the regular business hours of Testing Services.
  • Sign up early so a spot is available for you.
  • If you do not show up for your scheduled exam, your test will be returned to your professor.
  • Become familiar with the Testing Services Guidelines before your test. No phones or personal items are allowed in the Testing Center Lab.

Canvas

Canvas now provides students with alternate format options on most documents.  When you see a down arrow symbol next to a document in Canvas, you can choose "alternate formats" and have the option to access the document in a variety of accessible formats.

Transitioning to College

  1. You can take charge of your path to success as an adult.  Parental support continues but takes a different form. 
  2. You get to set up your own schedule in college – no more 8 am-3 pm in school. Effective time-management skills become an important player in managing time outside the classroom.
  3. There won’t be time to finish your homework during class. For each hour spent in class, you should plan on 2-3 hours of study time outside of class time.
  4. Attendance policies vary greatly from class to class. Get to know each professor’s attendance and deadline policies.
  5. You’ll need to dig into textbooks. The amount of required reading and the level of comprehension increases at the college level.
  6. Effective, consistent note taking is a must. You can bet you’ll be tested not only over your textbook but over lecture material.
  7. There may be fewer tests given in a college class, and they may be cumulative, meaning they’ll cover a large amount of material at a time. Homework scores may or may not be figured into the overall grade.
  8. You’ll be expected to consult the course syllabus or Canvas to know what class expectations are, when assignments are due, when tests are scheduled and how grades will be determined.

College is full of new beginnings and opportunities. Your request for accommodations will be a confidential communication between you and your professor. Your professors will know what accommodations you’re using but not why you qualify. Specific information about your disability will only be shared on a need-to-know basis. Access staff may talk with your parent(s) only with your consent.

If you have concerns about confidentiality, come talk to us so we can work through any apprehension you have. It’s important to understand your rights and responsibilities as you begin college so that you’ll be more confident when requesting and using accommodations. You’ll be your own best advocate!  Our goal is for all students to have equitable access to all campus classes and activities.

Our JCCC faculty and staff are committed to help EVERY student succeed.

  • Academic Achievement Center (AAC): Learn how to be a more efficient student! Get help with study skills, time management, test preparation and so much more. Ask about one-on-one tutoring support!
  • Resource Centers on the first floor of the Billington Library offer a wide range of free tutoring and assistance. Stop at the ASK Desk to learn how to navigate the Center.

Resource Centers:  Get specialized tutoring help in math, science, reading, writing and foreign languages.

Are you a parent looking to assist your student through this process? Check out or FAQ for Parents
Get Involved. Visit the Student Center.