Do you have effective communication and customer service skills? Use your passion for technology to troubleshoot software, hardware, and networking problems.
Diagnose computer issues while providing stellar customer service
This two-year program includes instruction in computer concepts, information systems, networking, security, and customer service. Provide technical assistance, support, and advice to computer users. Troubleshoot software, hardware, and networking problems while learning to install and repair hardware and software. Courses are completed in state-of-the-art computer labs on JCCC’s main campus.
Pair people skills with technical proficiency in both software and hardware to get an in-demand job.
Fully equipped computer labs
JCCC’s professors are industry pros with real-world experiences. They share common business challenges and innovative solutions that enhance classroom learning.
Create a schedule that fits you. Choose full or part-time, online or evening classes – find a fit for your busy schedule.
Employers seek JCCC graduates
Employers recruit directly from JCCC because they know they will find individuals with the talent and skills they require. You have access to an active job board, internship positions, and opportunities for job shadowing.
Our Computer Support Advisory Committee provides expert advice on a variety of issues to ensure that students earning degrees or certificates from JCCC are prepared to enter the workforce.
This program prepares students to enter the workforce as:
- Computer User Support Specialists
- Help Desk Technicians
- Technical Support Specialists
- IT Support Representatives
Find employment projections and salary information at the Power BI Post Graduate Report.
Visit the Career Development Center for assistance researching majors and careers and the Transfer Information Center if you want to continue your education at a 4-year college.
Contact info
Dave Lingerfelt
Phone: 913-469-8500, ext. 4685
Location: RC 348I
Email: dlingerf@jccc.edu
