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Start pursuing your career in IT at Johnson County Community College and make connections for your future.

What will I learn in JCCC's Computer Support program?

As a part of the Computer Support program at JCCC, you will learn tech proficiency in software and hardware. These abilities, paired with people skills, equals an in-demand computer support specialist.

By taking our Computer Support courses, you’ll also learn how to:

  • Provide support to computer users and organizations
  • Diagnose systems for hardware and software issues
  • Solve information technology problems
  • Install, maintain and repair computer hardware, software and networks

First semester: A+ certificate

This entry-level computer certification for PC computer service technicians confirms you have professional competency in installing, maintaining, customizing and operating personal computers. The A+ certification is sponsored by the Computing Technology Industry Association (CompTIA).

Second semester: Network+ and Security+ certificates

In your second semester you can earn your Network+ certificate. With just one extra class, you can earn your Security+ certificate.

Network+ is a performance-based certification that helps you develop a career in IT infrastructure by validating the hands-on skills needed to troubleshoot, configure and manage both wired and wireless networks. You'll be able to:

  • Design and implement functional networks
  • Configure, manage and maintain essential network devices
  • Use devices such as switches and routers to segment network traffic and create resilient networks
  • Identify benefits and drawbacks of existing network configurations
  • Implement network security, standards and protocols
  • Troubleshoot network problems

Security+ is a respected certificate industrywide. This certification shows that you have mastered the skills and concepts to act as a foundation for cybersecurity, such as thinking on your toes and quickly deducing the next steps. With the ever-changing cybersecurity environments, new devices require new security protocols daily. When you understand networking architecture, you can help mitigate the damage of cybersecurity attacks.

Why JCCC for Computer Support classes?

At JCCC, Computer Support courses are stacked, meaning you earn a certificate with each semester you successfully complete. Certificates add credibility to your portfolio by expanding your knowledge about computers, networks, and installations. 

Our Computer Information Systems, Computer Science and Data Analytics Advisory Committee provides expert advice on a variety of issues to ensure that students earning degrees or certificates from JCCC are prepared to enter the workforce and become immediately productive.

Join other successful JCCC students Apply now

There are many opportunities for IT professionals in the workforce. When you earn your degree at JCCC, you launch your career as a:

  • Computer applications specialist
  • PC technician
  • Help desk specialist or coordinator
  • Software trainer
  • Security specialist
  • Network support specialist
  • Technical support specialist

Learn more about the Computer Support Specialist, AAS degree.

Download the Computer Support Specialist Program Outlook (PDF) for employment projections and salary information.

Are you interested in Computer Support but the cost of your education is holding you back? Fortunately, JCCC works to make tuition affordable for everyone. Have the flexibility to choose the courses that are right for you without worrying about breaking the bank. 

Here’s what JCCC has to offer for Computer Support students: 

Supplies and textbook costs vary depending on your courses.

Resources and Tools at JCCC

In addition to knowledgeable faculty members, small classes, and tutoring options, there are many other resources available to JCCC students. 

Our Financial Aid office is here to provide resources for paying your tuition, including information on how to obtain scholarships, grants and student loans. 

Our Career Development Center and Academic Counseling services ensure your coursework in Computer Support will align with your future goals.

If you are looking to further your education beyond JCCC, you can transfer your credits to another college. Many other universities offer additional programs to help you succeed in your career path.