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After an employee/student has reported answering "yes" to any of the Daily Wellness Self-Check questions, please inform and advise as follows:

Report the Case to Rapid-Trace

  • Call 813-699-3551
  • Identify yourself as a Johnson County Community College employee or student

Employees and Students should make their OWN report.

Rapid-Trace hours of operation* are (all times Central):

Monday-Friday: 8:30 a.m.-5:30 p.m.
After hours: 5:30-8 p.m. Monday-Friday.

Weekend hours: 8:30 a.m.-3:30 p.m.
Weekend after hours: 3:30-6 p.m.

*After hours means Rapid-Trace has someone on the line to take incoming calls, not the full scheduled team.

If it is after hours or someone does not answer a call initially, we recommended you leave a voicemail with your name and a callback number and to mention you are calling as an Employee/Student of Johnson County Community College (JCCC).

A call to Rapid-Trace takes from 5-15 minutes on average. Rapid-Trace representatives (also known as contact tracers or CTs) will ask for the following information to facilitate case management and contact tracing:

  • Employee/student name, JCCC ID number, date of birth, and your email and phone number
  • What you are reporting: positive test, exposure or general illness/other
  • Date of the onset of symptoms; known symptoms; vaccination/booster dates
  • Whether you have taken a COVID-19 test, the test date and health clinic visited, and if you have been in isolation or quarantine
  • When you were last on campus and the locations you visited while on campus
  • Any known “close contacts” at JCCC (within 6 feet, unmasked or not masked properly covering nose and mouth for a cumulative 15 minutes or more)

What to Expect After You Report

Rapid-Trace will evaluate each situation on a case-by-case basis by asking a standard set of questions. They will respond and communicate accordingly with the Employee/Student about when they can return to campus safely.

How will I know if a student or employee needs to quarantine?

  • Instructors will be notified by studentcovidreporting@jccc.edu if a student is asked to quarantine and not come to campus.
  • Instructors will also be notified by studentcovidreporting@jccc.edu when a student can safely return to campus once a date is established.
  • Employees should make their supervisors aware of their quarantine status and when they can safely return to campus per Rapid-Trace.

Questions During Campus Business Hours:

Students: studentcovidreporting@jccc.edu

Employees: employeecovidereporting@jccc.edu