Johnson County Community College
Series 300: Student Personnel
Section 319: Student Rights and Responsibilities
The Johnson County Community College non-academic appeals process is to be
used for issues other than disciplinary or academic matters, and provides
students protection against unwarranted infringement of their rights. A
student grievance may concern an alleged violation of college policies,
infringement of a student’s rights, and other such problems dealing with
students, college staff and faculty, and authorized college activities.
The following procedures will be followed to insure an appropriate
resolution of a student grievance or complaint at the lowest possible
level:
1. The student will attempt to rectify the grievance with the supervisor of
the area in which the alleged violation occurred within ten (10) college
business days. For the purpose of this policy, a “business day” shall be a
weekday during which regular classes are being held at the college. Every
effort will be made to resolve the grievance at the lowest possible level.
2. Where resolution is impossible or unsatisfactory to either party, the
issue should be appealed in writing to the appropriate supervisor (e.g.,
instructor, program director, academic director, or dean). The supervisor
will inform the student in writing of any decision made and the reason for
that decision within five college working days. If the student feels the
grievance has not been resolved, they may submit a written grievance to
the dean of student services within ten (10) college working days from the
time the complaint was filed at the previous level.
3. The student will submit a written grievance to the vice president of
Student Services and request a conference. The vice president must, within
five (5) college working days, inform the student in writing of any
decision made and the reasons for making that decision. The decision of
the vice president of Student Services is final. The vice president will
notify the Affirmative Action/Title IX Officer of the college in writing
of any grievance involving alleged illegal discrimination, including any
claim that the student has been subjected to illegal discrimination on the
basis of race, sex, national origin, age, religion or disability. Claims of
illegal discrimination will be investigated by the designated officer who
will make a report to the president.
All of the above proceedings will occur in a professional manner and all
efforts will be made to protect the rights of all parties involved.
Date of Adoption:
Revised: 5/26/93, 6/17/93, 6/16/94, 8/22/95
