Why are passwords needed?

When students submitted an application for admission to Johnson County Community College, you gave the college information about yourself, such as your name, address and Social Security number.  Faculty and staff gave the same information when you were hired. That information is stored on campus computers. In order to protect your data, it is important that the college take security measures. One way to do that is to require passwords for accessing user accounts. In order to protect your data, we require that students, faculty and staff create their own passwords to access information online.

When do I create my password?

The new password system goes live the morning of Monday, Oct. 2, 2006.  When you are ready, log into MyJCCC with your username and the 6-digit PIN number  (if you are a student) you created on the application for admission you submitted to JCCC or (if you are faculty or staff) that you created earlier. You will then be prompted to change the PIN to a password. (See below for instructions on creating your password.)

You’ll then be prompted to answer three "secret questions" that will help you reset the password you just created, should you forget it. When you have successfully completed your password and given your answers to the questions, you’ll be directed to the MyJCCC portal. The next time you login to MyJCCC (and every time thereafter), you will use your new password instead of a PIN.

Faculty and staff will use the password to access MyJCCC, but will continue to use their PIN for payroll purposes.

How do I create a strong password?

Your password must be at least eight, but no more than 32, characters in length. It must contain at least one letter and at least one number. Your password should not contain your username or well-known names or identification numbers. Do not use your birthday or Social Security number or the word "password." Passwords are case sensitive, so "password" is not the same as "PASSWORD" or "PassWOrd."

These are some guidelines for creating a strong password:

• Select a unique password. Do not use a password that you are using for some other purpose, such as your PIN at the bank or your password to another system.
• Make your password easy for you to remember but hard for someone else to guess.
• Intersperse punctuation marks or symbols such as #, $, %, etc.
• Don’t use a blank space.
• Use a mixture of upper- and lower-case characters.
• Picking letters from a phrase that’s meaningful to you may be the source for a good password. In this way, your password is really a "pass phrase." 

o Use easy-to-remember, nonrelated words.
o Use a short phrase.

What if I forget my password?

Your password is so secure that no one else on campus knows it. However, if you forget your password, the system will help you remember it. Select "I forgot my password" from the login menu at MyJCCC. You’ll find prompts for questions to reset your password.

How can I change my password?

You can change your password or the answers to the security questions at any time by entering the MyJCCC portal and selecting the "My Account" link in the upper left corner of the page.

How do I protect my password?

Never write down your password; someone else might see it. Don’t send your password or any other sensitive information via e-mail. Don’t share passwords except in an emergency. If you do need to share your password, then you should change it immediately afterward. If you suspect your password has been stolen or compromised, change it immediately.

Why is password security important?

Passwords give you access to your student, employee and financial information at JCCC and to online classes through WebCT. Any compromise of your password could possibly affect sensitive information in all college systems. If you suspect that your password has been compromised in any way, please change it immediately.

What is my username?

Your username is your e-mail ID – the characters before the @ sign in your JCCC student e-mail account address. For example, the username for the e-mail address jsmith10@stumail.jccc.net is jsmith10.

What should I do if I get a message saying my account has been disabled?

If you receive a message stating that your account has been disabled, it is likely caused by repeated unsuccessful login attempts. As a security measure, the system locks an account after the wrong password has been entered five times. This lock is temporary; your account will unlock itself in time. However, if you are a student and need immediate assistance, you may contact the Student Success Center with your username and ask that it be reset. If you are a faculty or staff member needing immediate assistance, you may contact the helpdesk@jccc.edu with your username and ask that it be reset.

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MyJCCC Encrypted Password Handout (PDF)

Animated Password Tutorial

See Password Requirements and Guidelines for more information.