Software Frequently Asked Questions

Stumail Upgrade to Google Apps

FAQs and instructions for the 12/1/2008 upgrade of JCCC Stumail to Google Apps

• What's Changing with MyJCCC
• JCCC Student E-mail

Internet Explorer 7 Upgrade

• How do I get Internet Explorer 7 installed on my computer?

General

• Browser Matrix for JCCC Web Applications

Office 2007

• OFFICE 2007 - How do I save Word, Excel or Powerpoint files as 97-2003 format (.doc,.xls,.ppt)?

Personal Profile & Information Change Requests for Employees

In order to access your personal profile editor (used to update your name prefix, preferred first name, associated Webpage URL) or the personal information change request form  (used to update your phone extension, location, box number), log in to http://www.jccc.net/cds/  using your MY JCCC username and pin and follow the instructions below:

• Access requests and author responsibilities
• Change employee contact information

Please be sure to logout of CDS by selecting [logout] on the left side of your screen after updates have been saved.

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Additional links:

•    Information Services
•    Computing Support Services
•    Student Technology Support
•    Administrative Computing Services
•    Educational Technology Center
•    Staff Development Technical Training
•    JCCC Service Request System
•    Audio Visual Services
•    Faculty and Staff Forms

Technology Fequently Asked Questions (FAQs)

• Steps to Set Up Your New Employee Account
• My JCCC Portal FAQ
• What is the ITP (Information Technology Plan process)?
• JCCC Enterprise Blackberry Service Request Form