For telephone support, call (913) 469-8500 ext. 4357 or (toll-free) 866-896-5893.

Faculty and staff technical support is now available at the Help Desk site in Infoshare. Use your JCCC username and system password to log in.

General Technical Support

• IDs, passwords and PINs
• Student e-mail
• Computer labs
• Wireless printing access - (PDF) Wireless printing is available in the Billington Library.
• Uploading assignments

ANGEL support
(for online classes and distance learning)

Software Downloads
Download common free software you may need to use the JCCC Web site.

Online course information

Personal JCCC server space for students

Personal Web sites for students

Top Ten Student FAQs

• How do I log in to MyJCCC? 
• How do I reset my password?       
• How do I use ANGEL?                 
• Which Internet browsers can I use with  ANGEL?
• How do I activate my JCCC student e-mail?               
• How do I add or drop classes? 
• How do I connect to the JCCC wireless network?
• How do I disable popup blockers?
• I am unable to access my course prior to the start of class. Why?
  The link will not be active until the first day of the semester or the date set by your instructor.
• How do I access my student file space?

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