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Support Information
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Closing open documents and logging off or shutting down your workstation at the end of every day is a great way to be sure any unsaved data is not lost.

Beginning in March 2008, a regular weekly maintenance window (Wednesday morning from 1am - 4am) will be utilized to deliver Microsoft Windows and Office security updates to faculty and staff workstations. It will be especially important to close any open files and log off or shutdown office workstations before leaving on Tuesdays since workstations may be restarted during the maintenance window early Wednesday morning.

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Delivery of information related to the weekly maintenance window (Wednesday morning from 1am - 4am) for delivery of Windows and Office security updates:

* 2-11-2008 - Informational message sent to all Budget Administrator's email accounts. Assistance from Budget Administrators was requested to ensure the maintenance window information reaches all faculty and staff in their areas of responsibility.

* 2-20-2008 - Informational message sent to all faculty and staff via Infolist

* 2-22-2008 - Informational message sent to all Administrative Assistant's email accounts requesting assistance in delivering information related to regular weekly maintenance window for the delivery of security updates to office workstations used by faculty and staff in their areas.


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Additional Information on New Support Tools and Weekly Maintenance Window

Frequently Asked Questions - Security Updates