Why are passwords needed?

Johnson County Community College is required to protect any data protected by privacy laws such as the Family Educational Rights and Privacy Act (FERPA), Payment Card Industry (PCI), the Health Insurance Portability and Accountability Act (HIPAA), and Gramm-Leach-Bliley (GLB) Act.   One way to do that is to require passwords for accessing user accounts.

When do I create my password?

As a new student, you will log into MyJCCC with your username and the Default Password provided to you in your acceptance e-mail or postcard. When you login for the first time, you will be prompted to create a new password.

You’ll then be prompted to answer three "secret questions" that will help you reset the password you just created, should you forget it. When you have successfully completed your password and given your answers to the questions, you’ll be directed to the MyJCCC portal. The next time you login to MyJCCC (and every time thereafter), you will use your new password.

Faculty and staff will use the password to access MyJCCC, but will continue to use their PIN for payroll purposes.

How do I create a strong password?

Your password must be at least eight, but no more than 32, characters in length. It must contain at least one letter, one number and a special character. Your password should not contain your username or well-known names or identification numbers. Do not use your birthday or Social Security number or the word "password." Passwords are case sensitive, so "password" is not the same as "PASSWORD" or "PassWOrd."

These are some guidelines for creating a strong password:

• Select a unique password. Do not use a password that you are using for some other purpose.
• Make your password easy for you to remember but hard for someone else to guess.
• Intersperse punctuation marks or symbols such as #, $, %, etc.
• Use a mixture of upper- and lower-case characters.
• Picking letters from a phrase that’s meaningful to you (also known as a “pass phrase” may be the source for a good password.
  
  • Use easy-to-remember, nonrelated words.
  • Use a short phrase.

What if I forget my password?

Your password is so secure that no one else on campus knows it. However, if you forget your password, the system will help you remember it. Select "I forgot my password" from the login menu at MyJCCC. You’ll find prompts for questions to reset your password.

How can I change my password?

You can change your password or the answers to the security questions at any time by entering the MyJCCC portal and selecting the "My Account" link in the upper left corner of the page.

How do I protect my password?

Passwords SHOULD NOT be kept in an unsecured written format, either on paper or electronically.  Passwords or any other sensitive information shall not be transmitted electronically over an unencrypted network or via e-mail.  If you suspect your password has been stolen or compromised, change it immediately.

No one on campus will ever ask you for your user id or password, including IS staff. If needed, IS may ask you to change your password to a temporary password while working on your machine. Upon completion you'll be asked to change your password back to a permanent one, which should be protected.

Why is password security important?

Passwords are the simplest and most common way to ensure that only those who have permission to use our systems can enter our computers and network.
Your password is a major form of protection for your computer account and college resources that you have access to.

Any compromise of your password could possibly affect sensitive information in all college systems.

If you suspect that your password has been compromised in any way, please change it immediately.

What is my username?

Your username is your e-mail ID – the characters before the @ sign in your JCCC student e-mail account address. For example, the username for the e-mail address jsmith10@stumail.jccc.net is jsmith10.

What should I do if I get a message saying my account has been disabled?

If you receive a message stating that your account has been disabled, it is likely caused by repeated unsuccessful login attempts. As a security measure, the system locks an account after the wrong password has been entered five times. To unlock your account, please contact the Help Desk at 913-469-8500 ext. 4357, or by e-mail.

If you have forgotten your password, try using the “Forgot your Password” link on the MyJCCC login page, or if you would like to request a password reset, please contact the Help Desk by phone, 913-469-8500 ext. 4357.

More Information

• Password Requirements and Guidelines
• MyJCCC Account Preferences (.pdf)
• MyJCCC New Student Login (.pdf)
• MyJCCC Retrieve Username/Password (.pdf)
• Animated Password Tutorial

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