Welcome to JCCC E-mail Advising. E-mail Advising is designed to answer quick questions a current or prospective student may have. Please keep in mind that there are limitations to this format. If you have a question that requires a significant amount of discussion, it would be best to come in to see a counselor. Refer to the information below to see if your question is appropriate for online advising.

Due to Family Educational Rights and Privacy Act (FERPA) regulations, we are not able to discuss personal information online. Do not send your SSN, student ID number, or any identifying information while using online advising. If you are a current student, using your stumail account can ensure more privacy.

Please ask specific questions and allow time for a response. Your questions will be answered in 1 to 2 business days. You may want to refer to information located on the website, as the answer to your question may be found there as well.

E-mail Advising CAN provide answers to general academic questions regarding:

• Program and degree requirements
  “Will HIST 141 fulfill a humanities requirement?”
• Registration and scheduling
  “When can I start enrolling for the fall semester?”
• Getting started at JCCC
  “Where do I take my placement test at JCCC?”
• How to add and drop classes
  “Can I drop my classes online?”
   

E-mail Advising CANNOT answer specific questions regarding personal matters. These questions should be addressed face to face with a counselor.

• Answer questions about personal records
  “What math class did I place into?”
• Discuss personal issues
  “I’m having difficulties with my English teacher, what should I do?”
• Prepare a complete degree program
  “What do I need to take each semester I’m here in order to graduate in 2 years?”
• Evaluate transcripts
• Provide personal assistance on finding a major or career path
  “I don’t know what to major in, what should it be?”

We also offer IM Advising between the hours of 11 and 2, Monday through Thursday. If your question needs to be answered immediately, please check IM availability.

Please e-mail questions to advise@jccc.edu.

* DISCLAIMER: E-mail Advising follows the same “terms of use” as the JCCC website. To review the terms please click here. Any violation of the “terms of use” (i.e. impersonation) will be handled in accordance to Johnson County Community College policy.