Description:

This course is designed to familiarize students with the unique conditions and management challenges associated with a casino property. An overview of game operation and rules will serve as a foundation. Management controls will be emphasized including how to compute statistical data to assist management in operations. The course is not intended to be a training exercise. Casino marketing and ways to develop effective player rating systems will be analyzed. The history of the casino industry and regulatory environment will also be examined. The course is not intended to be a training exercise for those interested in learning to deal games. 3 hrs. lecture/wk.

Supplies: Refer to the instructor's course syllabus for details about any supplies that may be required.

Prerequisites: NONE

Textbook(s): For information see - http://bookstore.jccc.net

Course Fees: NONE

Course Objectives:

Upon successful completion of this course the student should be able to:

1. Describe the history of the casino industry, lotteries, sports book and race operations.
2. Identify the importance of the casino regulatory environment.
3. Develop an understanding of casino management hierarchy structure.
4. Examine all area’s of casino cash control.
5. Identify the importance of slot machines and their physical placement within the casino or hotel.
6. Discuss how table games are played and understand the importance they have on revenue and profits.
7. Analyze casino accounting and develop auditing procedures.
8. Analyze and calculate casino statistics including how to determine house advantage.
9. Describe how to develop an effective player rating system.
10. Describe the steps in developing a casino marketing program.
11. Develop an understanding of sports book, race operations and lotteries.

Content Outline & Competencies:

I. History of the Casino Industry
   A. Describe the history of the casino industry.
   B. Analyze the history of lotteries, sports book, race book and the
Casino industry in general.

II. Regulatory Environment of the Casino Industry
   A. Identify Nevada casino regulations.
   B. Identify Atlantic City casino regulations.     
   C. Identify riverboat casino regulations.
   D. Identify Indian casino regulations.                                 
         

III. Gaming Management of the Casino Industry
   A. Identify the management structure and hierarchy of a casino hotel.
   B. Identify the management structure and hierarchy of others types of
casinos.
   C. Describe how to staff a casino operation with personnel.

IV. Cash Management of Casinos
   A. Identify the controls instituted at the cage on the gaming floor.
   B. Describe the way casinos issue credit.
   C. Review how casinos collections occur.

V. Slot Machine Management of Casinos
   A. Identify the difference between slot machines.
   B. Discuss the importance of physical placement of slot machines.
   C. Analyze the importance of slot machine revenue.
   D. Identify cash control procedures of slot machines.

VI. Table Game Management of Casinos
   A. Discuss how table games are played.
   B. Develop an understanding of the importance of table game revenue.
   C. Identify the importance of the physical placement of table games.
   D. Identify cash control procedures of table games.

VII. Accounting in the Casino Industry
   A. Develop casino accounting and auditing procedures.
   B. Identify the importance of key control.

VIII. The Importance and Calculation of Casino Statistics
   A. Identify the importance and calculate casino statistics of each
table game.
   B. Identify the importance and calculate casino statistics for every
slot machine.

IX. Player rating System of Casino’s
   A. Identify the importance of developing a player rating system.
   B. Demonstrate an understanding of actual and theoretical table win.
   C. Identify the importance of average bet and time played by each
player.

X. Casino Industry Marketing
   A. Developing a casino marketing program based on your target market.
   B. Identify the importance of the premium player segment on casino
revenue.
   C. Identify the difference between slot and table game marketing.

XI. Sports Book, Race Operations & Lotteries
   A. Identify the importance of sports book on casino revenue and
profits.
   B. Recognize the importance of race operations on casino revenue and
profits.
   C. Identify the importance of national and state lotteries.

Methods of Evaluation of Competencies:

Evaluation of student mastery of course competencies will be accomplished using the following methods:

Tests                              60% of grade
Project/Assignments                15% of grade
Comprehensive Final Examinations   25% of grade
                                  100 %
Grade Criteria:
  A = 89.50 - 100
  B = 79.50 -  89.50
  C = 69.50 –  79.50
  D = 59.50 –  69.50
F = Below 59.50

Caveats:

1. Computer Literacy Expectations: Students will need basic word processing and internet searching skills for the completion of some papers, exercises and projects.

Disabilities:

If you are a student with a disability, and if you will be requesting accommodations, it is your responsibility to contact Access Services. Access Services will recommend any appropriate accommodations to your professor and his/her director. The professor and director will identify for you which accommodations will be arranged.

JCCC provides a range of services to allow persons with disabilities to participate in educational programs and activities. If you desire support services, contact the office of Access Services for Students With Disabilities (913) 469-8500, ext. 3521 or TDD (913) 469-3885. The Access Services office is located in the Success Center on the second floor of the Student Center.