Description:

This course explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection. It explores risk management and loss prevention issues and outlines OSHA regulations that apply to lodging properties. While enrolled in this class, a student must work a minimum of 15 hours a week in a lodging operation. The work experience is concurrent but does not necessarily concentrate on the subject being taught in the course. This course is typically offered in the spring semester. 2 hrs lecture, 15 hrs. work/wk.

Supplies: Refer to the instructor's course syllabus for details about any supplies that may be required.

Prerequisites: NONE

Textbook(s): For information see - http://bookstore.jccc.net

Course Fees: NONE

Course Objectives:

Upon successful completion of this course the student should be able to:

1. Discuss legal concerns in providing safe and secure accommodations for guests.
2. Identify preliminary considerations in setting up a security program.
3. State the various methods of security staffing.
4. Identify and explain the functions of a wide variety of security equipment.
5. Identify and explain the purposes of security procedures that deal with guest protection and internal control.
6. Explain the value of and procedures for accurate report writing and recordkeeping.
7. Discuss the elements of and need for protecting the accounting functions.
8. Develop an emergency management program.
9. Discuss the elements of a risk management program.
10. Identify many Occupational Safety and Health Act regulations that contain information important to lodging property managers and personnel.

Content Outline & Competencies:

I. Discuss Legal Concerns in Providing Safe and Secure Accommodations
for Guests

II. Identify Preliminary Considerations in Setting up a Security Program
   A. Discuss the importance of a law enforcement liaison
   B. Discuss the importance of security training for all departments 

III. State the Various Methods of Security Staffing
  
IV. Identify, Explain and Evaluate the Functions of a Wide Variety of
Security Equipment
   A. Explain the importance of physical security systems, surveillance
systems, communication systems, alarm systems, and guestroom security
equipment such as locks
   B. Evaluate which systems and equipment would work best for different
types of hotels

V. Identify and Explain the Purposes of Security Procedures That Deal With
Guest Protection and Internal Control
   A. Discuss security procedures on a department-by-department basis
   B. Discuss the special procedures placed on handling special guests and
events

VI. Explain the Value of and Procedures for Accurate Report Writing and
Recordkeeping
   A. List what reports must be taken and when they are taken
   B. Explain the value of accurate and timely reporting
   C. List the advantages of documentation for the hotel and for yourself

VII. Discuss the Elements of and Need for Protecting the Accounting
Function
   A. Discuss the importance of accounting control and cashiering
procedures 
   B. Discuss the importance of credit policies
   C. Discuss the importance of computer security
   D. Examine the importance of an internal audit program

VIII. Develop an Emergency Management Program
   A. Develop a program deals with bombs and bomb threats, fires,
hurricanes, tornadoes, floods, earthquakes, blackouts, robberies, medical
emergencies and terrorism
   B. Develop a plan to work effectively with the media in the event of an
emergency situation

IX. Discuss the Elements of a Risk Management Program
   A. Discuss appropriate insurance coverage for lodging operations and
claims management
   B. Discuss the importance of an ongoing safety committee

X. Identify Many Occupational Safety and Health Act Regulations That
Contain Information Important to Lodging Property Managers and
Personnel

Methods of Evaluation of Competencies:

Evaluation of student mastery of course competencies will be accomplished using the following methods:

Examinations          60% of grade
Projects/Assignments  40% of grade
 Total               100%

Grade Criteria:
 A = 90 – 100% 
 B = 80 –  89% 
 C = 70 –  79%  
 D = 60 –  69%   
 F = below 60% 

Caveats:

1. Computer Literacy Expectations: Students will need basic word processing and Internet searching skills for the completion of some papers exercises and projects.

Disabilities:

If you are a student with a disability, and if you will be requesting accommodations, it is your responsibility to contact Access Services. Access Services will recommend any appropriate accommodations to your professor and his/her director. The professor and director will identify for you which accommodations will be arranged.

JCCC provides a range of services to allow persons with disabilities to participate in educational programs and activities. If you desire support services, contact the office of Access Services for Students With Disabilities (913) 469-8500, ext. 3521 or TDD (913) 469-3885. The Access Services office is located in the Success Center on the second floor of the Student Center.