Description:

This course provides an introduction to the concepts and applications of today's robust email systems. Students will use tha application to compose, send and receive e-mail; post and organize discussion messages; manage calendars, appointments, tasks, to-do lists; use contact management features; and work with instant messaging. 1 hr. lecture/wk.

Associated Costs: These are additional (out-of-pocket) expense considerations that students should expect in addition to the course tuition, fees, and textbooks. $10 to $20.

Supplies: Refer to the instructor's course syllabus for details about any supplies that may be required.

Textbook(s): For information see - http://bookstore.jccc.net

Course Fees: NONE

Course Objectives:

Upon successful completion of this course the student should be able to:

1. Describe the purpose and typical features of a robust e-mail system.
2. Send, receive, reply to, sort, delete, print, and file e-mail messages.
3. Attach and receive files, format e-mail and configure distribution lists.
4. Post, read, and respond to posted messages in shared databases, folders, or discussion groups.
5. Manage personal and group calendars, set appointments, set events, manage tasks and todo lists.
6. Organize and manage contacts and address books.
7. Use instant messaging features.

Content Outline & Competencies:

I. Overview of E-Mail Applications
   A. Discuss e-mail history and its relationship to the growth of
local area networks and the Internet
   B. Compare today's features of e-mail to early products

II. Software Interface
   A. Use the interface to navigate throughout the features of the
software
   B. Customize the interface to meet the needs of the user


III. Messages
   A. Receive, view, send, forward, print, and delete f messages
   B. Insert e-mail signatures
   C. Organize, sort, and search messages using folders, flags, filters
   D. Create e-mail with file attachments
      1. Receive, view, launch, and save file attachments
      2. Send file attachments
   E. Discuss and use advanced delivery options
   F. Use advanced formatting features such as tables, formatted text,
hot
spots, links, collapsible sections, and HTML e-mail

IV. Address Book and Contacts
   A. Create, edit, and delete contacts
   B. Create, edit, and delete groups
   C. Use personal and global address books
   D. Find, track, and organize contacts

V. Calendars and Scheduling
   A. Create and edit calendar entries such as appointments, events, and
reminders
   B. Use the calendar to schedule group meetings
   C. Create and edit tasks/ to do list

VI. Instant Messaging
   A. Send and receive instant messages

   B. Attach and send files with instant messaging

Methods of Evaluation of Competencies:

Evaluation of student mastery of course competencies will be accomplished using the following methods:

A minimum of 2 quizzes     50% of grade
A minimum of 5 projects    50% of grade
                          100%

Grade Criteria:
   90 - 100%   A
   80 -  89%   B
   70 -  79%   C
   60 -  69%   D
    0 -  59%   F

Caveats: NONE

Disabilities:

If you are a student with a disability, and if you will be requesting accommodations, it is your responsibility to contact Access Services. Access Services will recommend any appropriate accommodations to your professor and his/her director. The professor and director will identify for you which accommodations will be arranged.

JCCC provides a range of services to allow persons with disabilities to participate in educational programs and activities. If you desire support services, contact the office of Access Services for Students With Disabilities (913) 469-8500, ext. 3521 or TDD (913) 469-3885. The Access Services office is located in the Success Center on the second floor of the Student Center.