XBZ 1000

The Extraordinary Leader

Extraordinary leaders share certain traits and competencies that can be learned and applied to drive exceptional results in any organization. You will explore five characteristics of extraordinary leaders, define 16 competencies of high-performing leaders, and assess your strengths to avoid fatal flaws.

$99.00

XBZ 1001

WHALE Done!

You have the power to transform your workplace by demonstrating behaviors that promote positive relationships. You will build skills that support improved customer relations, respectful coworker interactions and trust in leadership. Learn practical approaches for building trust, respect, and how to focus on "what's right" as a strategy for continuous improvement.

$99.00

XBZ 1002

MEET on Common Ground

You will practice how to counteract the blame and stereotyping that create toxic environments and undermine productivity. In addition, you will learn to recognize, respond to and resolve situations that stem from differences. You will take away a new appreciation for your personal responsibility to create a respectful workplace.

$99.00

XBZ 1003

Everybody Wins

Deadlines, change, stress, miscommunication, confusion over responsibilities all can lead to conflict. If you do not have the skills to effectively resolve workplace conflict, productivity, morale and results are all at risk. Come learn how to take the initiative to quickly resolve conflict with your coworkers and work together to find win/win solutions for most disagreements.

$99.00

XBZ 2100

Adapting to Change

If people wince, stonewall, or rebel when a change in routine is mentioned, there is a solution. When employees can adapt quickly, the entire organization becomes faster, more flexible, and better able to answer the demands of an increasingly competitive marketplace. This course develops the confidence and skills needed to face change and welcome it as an opportunity to grow and learn.

$99.00

XBZ 2101

Building Trust

Broken promises. Failed teams. Stalled initiatives. Sagging morale. These are just some of the destructive consequences of a lack of workplace trust. Trust is the responsibility of each individual--no exceptions. When it's there, you feel it. In a trusting environment, you see more teamwork, partnering, and productivity. This course gives you hands-on, proven strategies for building trust in the workplace.

$99.00

XBZ 2102

Communicating and Listening

When people in your organization are communicating effectively, they are informed and able to participate, contribute, and add value to their jobs and the organization. This course is designed to equip you with the skills you need to communicate clearly and listen carefully.

$99.00

XBZ 2103

Contributing to Meeting Success

Although meetings are a fact of workplace life, too often employees are stuck in meetings that run late, accomplish little, and keep them from their real work. This course gives you the skills to save meeting time, keep meetings moving forward efficiently, and commit to and follow through on post-meeting actions.

$99.00

XBZ 2104

Feedback Fundamentals

Feedback isn't criticism! Once people understand that feedback is valuable, usable information, real performance improvement begins. This course will teach you to use feedback to enhance your job performance and ensure your success.

$99.00

XBZ 2105

Personal Empowerment: Taking Initiative

If people see empowerment as something that is given to them, they will miss out on opportunities to take responsibility for action, or to take initiative to solve problems, improve processes, and give your company a competitive edge. This course seeks to change the mindset that empowerment is something that is given. It helps you see that you can and should look for improvement opportunities.

$99.00

XBZ 2106

Reaching Group Agreement

Productivity obviously suffers when group members cannot come to agreement or have different interpretations of decisions. And without strong commitment from each member, decisions will always fall short of their goal. This course focuses on the dynamics of group agreement and the importance of having everyone's commitment. It teaches seven techniques for making clear, high-quality decisions that have the buy-in and commitment of every group member.

$99.00

XBZ 2107

Taking Charge of Your Development

Having employees who continuously learn and improve skills enables the organization to quickly adapt to and capitalize on opportunities. This course enables you to initiate, create, and execute your own development plan with your leader.

$99.00

XBZ 2108

Valuing Differences

The companies with the greatest competitive advantage are those that can make the most of their people's diverse abilities. This course gives you effective tools for appreciating others' unique perspectives, understanding people's inherent differences, and collaborating in a mutually beneficial way.

$99.00

XBZ 2109

Working as a Team

For a team to achieve its goals, its members must do more than just carry their own weight. They must involve, support, and share information with their teammates. And they must commit to the success of the entire team, not simply their own success. This course clearly teaches you the personal, interpersonal, and organizational advantages of working together, whether in teams or work groups.

$99.00

XBZ 2110

Working Through Conflict

When differences cause people to become angry and closed-minded, the resulting conflict has a negative effect on quality, productivity, cooperation, and communication. This course discusses how to manage conflict by dealing with differing ideas, interests, or perceptions.

$99.00

XBZ 2111

Delegating for Productivity & Growth

To maintain a motivated workforce, leaders must become catalysts who transfer responsibility and authority. In this course, you will learn skills for successfully matching people, responsibility, and authority to maximize involvement, productivity, motivation, and growth for individuals, groups, and the organization.

$99.00

XBZ 2200

Coaching for Improvement

Your employees need to take responsibility for addressing unacceptable performance or work habits that impact others and the organization, but you must know how to help them do it. This course will help you conduct effective improvement discussions and provide the feedback and ongoing support employees need to improve performance.

$99.00

XBZ 2201

Coaching for Success

You will learn a proven coaching process to ensure that you identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. In addition, you will learn how coaching for success benefits individuals, strengthens work groups, and supports your company's objectives and priorities.

$99.00

XBZ 2202

Delegating for Results

In this course, you will overcome your hesitation for delegation by learning skills for successfully matching people, responsibility, and authority. This allows your staff to maximize involvement, productivity, motivation, and growth for individuals, groups, and your organization.

$99.00

XBZ 2203

Developing Others

Developing your employees is critical to retaining key talent, driving higher levels of engagement, and ultimately impacting your organization's success. This course provides you with a practical process and the skills necessary to develop talent.

$99.00

XBZ 2204

Essentials of Leadership

The essence of being an effective leader lies in establishing good interpersonal work relationships and having the ability to spark action in others. This course teaches you how to get results through people. You will acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize your role as a catalyst leader who inspires others to act.

$99.00

XBZ 2205

Leading Change

This course focuses on your crucial role in effectively leading change initiatives in your workplace. You will learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. You will also learn to help others overcome their resistance to change. These skills will enhance your ability to minimize the potentially negative effects of change on morale, processes, and productivity.

$99.00

XBZ 2206

Resolving Conflict

This course teaches you how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic-regardless of which stage a conflict is in. You will also learn the true cost of conflict to your organization and techniques for handling even the most challenging conflict-related discussions effectively.

$99.00

XBZ 2207

Getting Started as a New Leader

It is an exciting day when you are recognized for your performance and rewarded with a promotion to the leadership ranks. This course arms you with the knowledge and skills needed to confront the challenges associated with getting your footing and results more quickly in your new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization's success.

$99.00

XBZ 2208

Making Meetings Work

Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda. You can save time and resources by leading meetings that support business needs. Learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested.

$99.00

XBZ 2209

Reaching Agreement

In today's fast-paced and competitive environment, organizations must be able to make high-quality decisions as efficiently as possible. You need leaders who can get all of the ideas out on the table and then get everyone to agree on and commit to a course of action. This course teaches leaders seven techniques for making high-quality decisions group members will support and execute.

$99.00

XBZ 2212

Retaining Talent

Do you understand your critical role in retaining organizational talent? Come learn how to identify what it takes to keep employees happy and satisfied, and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, you can create an environment in which people feel valued and satisfied in their jobs.

$99.00

XBZ 2213

Influential Leadership

In today's flatter, ever-evolving organization, you need to get things done through people who work outside their line of reporting - and in some cases who even "outrank" you. Welcome to the new age of influence, where effective leaders don't, or can't, throw their weight around to make things happen...even with their direct reports. You will learn influencing strategies and how to package ideas to gain the commitment of even the most skeptical coworkers and partners.

$99.00

XBZ 2214

Managing Performance Problems

This course builds your skills in handling chronic performance, work-habit problems or serious misconduct. You will learn how to document the problem and explain what the employee must do to address it. Leaders are skilled in discussing and imposing formal consequences while adhering to their organizations' disciplinary policies and procedures.

$99.00

XBZ 2216

Reviewing Performance Progress

This course helps you drive performance and accountability by replacing the "dread" of performance reviews with the "human touch" that builds trusting relationships with your employees. You will learn to conduct effective discussions that recognize people's success and plan for their future development.

$99.00

XBZ 2217

Building an Environment of Trust

Because of the crucial link between trust and business success, you must realize the power of trust as a business tool. You will learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

$99.00

XBZ 2218

Setting Performance Expectations

This course helps you drive performance and accountability by helping your employees understand what is expected of them and gaining their commitment to achieving it. When you conduct effective setting expectations discussions, your staff feel more motivated to perform well because they see how their efforts make a difference.

$99.00

XBZ 2220

Achieving Your Leadership Potential

According to surveys of CEOs and HR managers, effective leadership is a competitive advantage for their organizations. This course bridges the widening gap between what is needed and required of you as an emerging leader. A three step process-Diagnose, Plan, and Execute-will help you stretch your capabilities and accelerate your leadership development.

$99.00

XBZ 2221

Interaction Skills for Success

Improving people?s interaction skills will improve the way your workforce thinks and acts. This course presents the basics on how to work well together, reduce wasted time, lessen conflict, and influence interactions in a positive way.

$99.00