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Continuing Education Course Descriptions
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XBD 0101

Business Etiquette: Gaining That Extra Edge

A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if you interact with people you don't know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to take a quantum leap forward in skill, sophistication, and confidence.

$99.00

XBD 0102

Communication Strategies

When people in your organization are communicating effectively, they are informed and able to participate, contribute, and add value to their jobs and the organization. This course is designed to equip you with the skills you need to communicate clearly and listen carefully.

$99.00

XBD 0103

Accounting Basics

In this seminar, you will learn the essential language, concepts and processes of accounting, presented in a practical, non-technical fashion. You will cover the nature of accounting and generally accepted accounting principles, as well as the process of accounting, accounting equations, debits and credits, and accounting cycles. You will also explore how to create financial statements, balance sheets, statements of income and retained earnings, statements of changes in financial position, and more.

$249.00

XBD 0104

Managerial Accounting

This course focuses on providing you with the necessary accounting information to make better business decisions. After a brief review of basic accounting concepts, you will cover financial statements, the analysis of financial statements, cost patterns/behavior, cost-volume-profit analysis and budgeting. This course is presented in a practical, hands-on, non-technical fashion.

$169.00

XBD 0105

Time Management: Get Organized for Peak Performance

Time is money, and lots of it gets lost in disorganization and disruption. This workshop will help you organize and prioritize for greater workplace efficiency. You will learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for working on the "right" things.

$99.00

XBD 0106

Presenting with Style

This course will assist you in adjusting your presentation style to the needs and motivations of the different personalities of your co-workers and clients. You will learn how to improve communication and raise productivity in the workplace by connecting with others.

$99.00

XBD 0107

Business Writing Skills

This workshop is designed for those who already are good writers. Your time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You will also become more skilled at writing business cases, proposals and reports, and learn about e-mail etiquette.

$99.00

XBD 0109

Stress Management

You will explore the harmful long-term effects of stress on your mental and physical health and review suggestions for managing your individual stresses more effectively. Strategies may include changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humor.

$99.00

XBD 0110

Business Writing Skills

This workshop is designed for those who already are good writers. Your time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You will also become more skilled at writing business cases, proposals and reports, and learn about e-mail etiquette.

$99.00

XBD 0115

Understanding Yourself and Others

You will complete a profile assessment to help focus on understanding your own Personality Blend and the blend of other "team" members. You will then develop and share a personal Action Plan as to your priorities, value, giftedness, ideal environment and fears.

$99.00

XBD 0116

The Critical Elements of Customer Service

Do you deal with the public or serve those who do? Customer service skills can increase your value to your company and advance your career at the same time. You will cover topics such as communication skills, tools for dealing with difficult people, and resolving conflicts.

$99.00

XBD 0122

Analyzing Financial Statements

You will learn the accounting terms and concepts that will help you interpret your company's true financial performance by taking an in-depth look at what statements can tell you. You will cover the information required for accurate financial statements, what such statements reveal, and the ratios used in their analysis.

$169.00

XBD 0130

HR for the Non-HR Manager

Are you confused by the overwhelming amount of policies and laws that dictate your work environment? In this course you will review the latest trends in the human resource field; identify core competencies; learn how to find, select, and keep the best people using behavioral interviewing techniques; deal with compensation and benefits; and practice making performance appraisals a cooperative process.

$169.00

XBD 0139

Business Ethics

What exactly makes a decision ethical? What may seem right to you may seem appalling to someone else. This workshop will help you define your ethical framework to make solving ethical dilemmas easier. You will review tools that you can use when you are faced with an ethical decision. In addition, you will participate in several case studies so that you can practice making decisions in a safe environment.

$99.00

XBD 0147

Employee Dispute Resolution

Have you ever been in a workplace situation where a supervisor has made a decision that you do not agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized procedure. You will participate in a case study that will challenge you on all steps of the process, including what happens when it fails.

$99.00

XBD 0192

Train-the-Trainer

In today's business climate, more and more people are becoming trainers, either by choice or because their job demands it. Often they are thrust into a difficult situation without much understanding of what training is or how to do it well. This course is designed to provide you skills, information, and practical experience to become an effective workplace trainer. Topics include facilitation techniques, learning design, PowerPoint design tips, dealing with difficult students, presentation skills and much more. You will be video recorded delivering an individual presentation.

$399.00