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Microcomputer Technical Support Certificate (Spring 2010)
The microcomputer technical support vocational certificate is designed to provide an entry-level set of competencies that will allow the recipient to quickly perform satisfactorily in computer system help desk environment. This 6-course sequence will expose the student to significant aspects of computer hardware, computer networks and interconnection computer software, as well as interpersonal skills. Lectures will provide a theoretical foundation of microcomputer performance while a variety of laboratory projects will offer experience in system organization, interconnection and troubleshooting. (Major Code 4980; CIP Code 47.0104) Career CertificateSuggested/Sample Course SequenceThe sequence taken by the student may vary depending on prerequisites, course availability, and personal/ professional responsibilities. First SemesterELEC 126 Microcomputer A+ Preparation.........................4 CPCA 128 PC Applications: MS Office...........................3 ELEC 185 LAN Cabling and Installation.........................3 Total Semester Credit Hours.........................10 Second SemesterIT 205 Implementing Windows Client..........................3 ELEC 250 Microcomputer Maintenance*...........................3 Prerequisite: ELEC 126 BUS 225 Human Relations......................................3 or SPD 125 Personal Communication...............................3 Total Semester Credit Hours..........................9 TOTAL PROGRAM CREDIT HOURS..........................19 *Prerequisite/Corequisite required |