Pop-up Blockers

If you have clicked on a link -- such as EASI or My Finances in MyJCCC -- and nothing happens, your browser may have a pop-up blocker preventing a new window or tab from opening.

To disable your browser's pop-up blocker:

Windows Computers

Internet Explorer

  1. In the Gear icon or Tools drop-down menu, choose Internet Options.
  2. Choose the Privacy tab.
  3. Uncheck the "Turn on Pop-up Blocker" checkbox.

Firefox

  1. In the Firefox or Tools drop-down menu, choose Options.
  2. Choose the Content tab.
  3. Uncheck the "Block pop-up windows" checkbox.

Google Chrome

  1. Click the wrench (customize) icon in the top-right corner, choose Options.
  2. Choose Under the Hood, and choose Content Settings.
  3. Choose Pop-ups, choose Allow all sites to show pop-ups.

Macs

Safari

  1. In the Safari drop-down menu, choose Block Pop-up Windows to remove the checkmark.

Firefox

  1. Under the Firefox drop-down menu, choose Preferences.
  2. Choose the Content tab.
  3. Uncheck the Block pop-up windows checkbox.

Google Chrome

  1. In the Chrome drop-down menu, choose Preferences.
  2. Choose Under the Hood, and choose Content Settings.
  3. Choose Pop-ups, choose Allow all sites to show pop-ups.
Note: Toolbars or security software that you have installed may have additional pop-up blockers.

Help Desk

Help Desk Hours
Summer
(May 26 - July 27)

Monday - Thursday
7:30 a.m. - 10 p.m.

Friday
7:30 a.m. - 6 p.m.

Saturday
8 a.m. - 6 p.m.

Sunday
Closed

Help Desk Hours
Fall and Spring

Monday - Friday
7:30 a.m. - 10 p.m.

Saturday
8 a.m. - 6 p.m.

Sunday
Noon - 6 p.m.

Faculty and Staff

Faculty and staff technical support is now available at the Help Desk site in InfoShare. Use your JCCC username and system password to log in.

Availability Indicator

View the availability indicator of key Information Services systems used across campus.

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