Counseling and Advising Services for Online Students

Counseling and Advising Services

Counselors are available primarily on an appointment basis, but do have some limited walk-in availability. Visit for detailed days/times. To schedule an appointment with a counselor, call 913-469-3809. Limited phone appointments are available for people living outside of the Kansas City metropolitan area. 

E-mail Advising

For specific questions for a counselor, please email using your JCCC email account. If you have a specific question about your academic record, please provide your JCCC ID# in your email. Please allow 1-2 business days for email response.  For more information about email advising, visit

Instant Message (IM) Advising)

Generally, a counselor is available to answer general questions via Instant Message (IM) Advising Mondays-Fridays 10 a.m.-3 p.m. Please do not provide us with any identifying information (JCCC ID#, social security number, etc.). Service availability may vary, but check the website for an immediate response

For general information about Distance Learning at JCCC, contact Ed Lovitt, Director Distance Learning, 913-469-2775