Holds

If you have a hold on your account that is stopping you from adding or dropping a course online, call enrollment assistance. To view information about your enrollment hold, select View Holds located at the bottom of the add/drop screen in MyJCCC.

Please note that some holds do not block you from adding and dropping courses online. For example, the financial aid book advance hold is there to apply your credit for use at the JCCC bookstore. Other holds will require that you take certain actions before enrollment can occur.

For example, if you have a "Must See a Counselor" hold or an academic probation hold, then you must meet with a counselor before you will be able to enroll. Holds applied to student accounts due to an unpaid balance must be resolved with the Business Office before you can add courses.

Enrollment Errors (Registration Errors)

If you received an enrollment error (registration error) when you attempted to enroll in a course, it is likely due to one of the following reasons:

Prerequisite Errors - Some courses require prerequisite coursework or completion of placement tests before enrollment is allowed. If a prerequisite is required, your JCCC student record must show completion of the prerequisite in order to enroll online. If you have successfully completed the required class at another institution but have not had transcripts sent to JCCC, you may enroll in person or by phone.

Corequisite Errors - Some courses require that you be concurrently enrolled in another course. An example of this would be courses that have a lecture class and a lab class. If the lecture and lab are required corequisites, you must enroll in both.

Closed Class - When all seats in a section of a course are filled, the section is "closed." Students may not enroll in a closed class section. Select a different section of the course that still has seats available.

Time Conflicts - Students cannot be enrolled in two sections of the same class or in two consecutive classes with any time overlaps.

No Late Registration - Students must be enrolled no later than the day before the course begins. Late registration is not allowed.