Benchmarking Conference Workshops
IPEDS Data as the Public Face of an Institution and IPEDS Data and Benchmarking: Supporting Decision Making and Institutional Effectiveness
Workshop is designed to:
- Raise the level of awareness among higher education professionals about the importance of accuracy and consistency in data reported to IPEDS by using real IPEDS data used in the public domain will be incorporated, enabling participants to understand how IPEDS data are used by governmental and non-governmental entities;
- Introduce the fundamentals of creating benchmarks to measure institutional effectiveness by providing an overview of the types of comparison groups that can be constructed using IPEDS data.
Workshop I – Pre-conference
Using Metrics to Tell the Future
Dean of Institutional Effectiveness
IR has traditionally used “historical metrics” that tell you what happened in the past and most of the time it is at least a year or more after the fact. IPEDS data is a great example of this. Businesses have used “real-time metrics” for years. These metrics tell you what is happening at the present moment and are usually applied to processes. Using metrics to constantly monitor a process allows for an immediate intervention. For example, if you continually monitor wait times in your registration lines, if the wait gets longer than you have deemed acceptable you can step in and take corrective actions such as opening up an additional line. In higher education the use of real-time metrics is rare. Another type of metric is called “forward-looking”. These tell you what is likely to happen before it does. Forward-looking metrics help you manage problems before they become serious. These are the truly powerful metrics that can move the management of colleges into the 21st Century. Instead of using metrics to make small incremental improvements, forward-looking metrics can help your college leapfrog ahead of the competition by recognizing where future problems are likely to crop up and then using innovative solutions to intervene before the problem can turn into a crisis.
This workshop will help you set up forward-looking metrics for you college. Brain-storming activities, worksheets and examples from business and other colleges will help you select and set-up a score-card of forward-looking metrics you can take back to your college management.
Workshop II – Pre-Conference
Data Visualization on the Web for Free
Software Application Developer
National Higher Education Benchmarking Institute
Johnson County Community College
Workshop III – Post-Conference
Effective use of social media for higher education
Founder and Principal of BridgeEd Strategies
Over 72% of American adults are actively engaged on social network sites. As greater attention is being focused on outcomes in higher education, it has never been more important for institutions to find ways to easily share their work with the right audiences. Effective use of social media is critical to these efforts, yet too few higher education communities are effectively using Twitter, LinkedIn, or even Instagram to share insights and information or connect with one another.
This workshop will give participants an overview of social media channels and the fundamentals of effective social engagement, including the steps to developing a social media strategy.
Workshop IV – Post-conference
Finding Meaningful Peers
Building an Instructional Cost Dashboard
Director, Institutional Effectiveness and Research
Senior Programmer Analyst, Institutional Research
Would you like to build a web-based tool that helps your institution answer financial questions about instructional costs and productivity? Yavapai College, honored with a NACUBO Innovation Award for its Instructional Cost Dashboard, will demonstrate how it works and provide a framework to assist you in building your own cost dashboard. Learn how participation in the Community College Cost and Productivity project can be leveraged to improve institutional effectiveness.
Student Satisfaction Assessment Workshop: Making the Most of the Data You Gather
Student satisfaction assessment provides valuable data for retention efforts, strategic planning activities and documentation for accreditation purposes. The key is to find ways to make the most of these data once they have been gathered from your students. This three-hour workshop will provide guidance for institutions that are currently using the Noel-Levitz Student Satisfaction Inventory (SSI), as well as be informative for institutions that are considering adding a satisfaction assessment. The session will include suggestions for gathering the data, presenting and sharing the results on campus, identifying new initiatives in response to the data, and best practices for communicating with students and campus personnel about the actions taken. Student satisfaction data can be used for internal benchmarking over time as well external benchmarking with institutions nationally. Satisfaction assessment can provide the student voice to your planning activities.