Emergency Notification System Procedures
JCCC Alert is Johnson County Community College's emergency notification system.
JCCC students and employees will automatically receive text and email messages about emergencies, campus closings or other urgent campus communications by auto enrollment.
JCCC Alert allows the college to communicate emergency information quickly to students, faculty and staff.
When an emergency occurs, JCCC will communicate using some or all these vehicles:
- Emergency text messages
- Public address system voice announcement
- Postings on JCCC’s website (jccc.edu)
- Announcements on digital signs in campus hallways
- Social media (Facebook and Twitter)
- Messages sent to computers in offices and labs
- Broadcast emails to all stumail.jccc.edu and employee email accounts
- Automated phone calls
- Warning sirens
Although the JCCC website is the primary source for information during an emergency, text messages and public address voice announcements from JCCC Alert will be the most immediate means of communication.
While you may choose to opt out of receiving emergency text messages, you are encouraged not to do so.
People who are interested in receiving non-emergency text messages from JCCC may sign up online.
Johnson County Community College does not guarantee the successful delivery of each message to each individual recipient. The service depends on the individual email systems and cellular and mobile phone carriers to deliver texts and email messages to recipients. Depending on your personal cell phone plan, there may be a nominal fee from your carrier to receive text messages.
Frequently Asked Questions About JCCC Alert
- What is JCCC Alert?
- How does this system work?
- When will JCCC send me emergency alerts using JCCC Alert?
- What type of messages will I receive?
- Do I need to sign up for JCCC Alert messages?
- Who is eligible to sign up for JCCC Alerts?
- How do I access my JCCC Alert account?
- Can I opt out of receiving emergency text messages?
- Why should I not opt out of receiving emergency text messages?
- How much will this cost?
- Which mobile phone carriers does this system support?
- What if my cell phone number changes?
- What if my cell phone provider changes?
- How will I identify incoming messages from JCCC Alert?
- Who do I contact for assistance?
- Where will the text alert messaging work?
- How can I be sure my telephone number won't be given to others?
- Will I be flooded with messages or SPAM?
- What happens after I graduate from or am no longer employed by JCCC?
JCCC Alert is an emergency notification system capable of sending text, voice and email messages.
JCCC works with Rave Wireless, a mobile safety company, to offer emergency notification, including text messages and automated phone calls, in the event of a college emergency.
JCCC Alert will be used only when it’s necessary to inform you that a dangerous condition exists on campus (for example, when a tornado warning has been issued) or when the college is closed because of the weather.
JCCC will only send you messages related to campus emergencies. You will never receive advertisements, and your information will never be given to others.
No. When you register for classes at JCCC or become an active employee, you are automatically signed up for this service. You will receive a welcome email message sent to your stumail or employee email account. Unless you choose to opt out of this service, you will then automatically receive text and email messages about emergencies or closings.
Only current students, staff and faculty will automatically receive messages from JCCC Alert. However, you may add your parents’, children’s or spouse’s phone numbers to the JCCC Alert system.
All JCCC Alert accounts are easily accessed through the MyJCCC portal. Simply click on the JCCC Alert link to access your account and settings.
While it’s possible to opt out of receiving emergency text messages through JCCC Alert, you are encouraged not to do so. In an emergency, the JCCC Alert system will distribute a message quickly to people with cell phones or preferred email addresses. JCCC will always post emergency information to the Web, but text messages are the quickest way to receive information about emergencies or closings.
Although you are strongly encouraged not to do so, you may opt out of the system by texting the word STOP to 67283 or completing an Emergency Alert Opt-Out Form, which is available through the Admissions office for students (913-469-3803) or Human Resources for employees (913-469-3877).
In an emergency, the JCCC Alert system will distribute a message quickly to people with cell phones and/or preferred email addresses. JCCC will always post information about emergencies or closings.
JCCC charges you nothing to sign up for JCCC Alert. However, the text messages will be delivered to your cell phone. If you use text messaging routinely, you probably have a text messaging package, for which additional charges may be incurred. If you go over your monthly message allocation, or you don’t have a package of messages per month, you will be charged by your cell phone carrier a specified amount per message (often between 15 and 25 cents). However, that’s a small price to pay to be informed of emergencies.
All U.S. mobile carriers are supported.
To update a primary contact phone number, credit students and employees should complete a Name/Address Change Request Form (PDF). Continuing education participants who are in the system should call 913-469-2323 to speak to a continuing education registration specialist to update their contact information.
If you keep the same mobile phone number and just change your cell phone service provider, you do not have to change anything in the JCCC Alert system. However, please know it may take several weeks for your mobile provider to update the JCCC Alert system. If you want to be sure you receive any JCCC Alert messages during that time, login to JCCC Alert to edit your carrier information.
You will be sent messages from short codes – either 67283 or 226787. You are encouraged to save these numbers into your phone so you will recognize them when you receive a message. If your carrier does not support short code messaging, then you will receive messages from @getrave.com.
If you need assistance, please contact JCCC’s Help Desk at 913-469-8500, ext. 4357.
If I opt out or if I don't own a cell phone, how could I get information in an emergency?
JCCC will use the methods it has at its disposal to keep people students, employees and others safe from harm. For example, information will be announced via public address voice systems and posted on the JCCC website and on the digital signs on campus. You may not, however, get the information as quickly as those who receive text messages.
Text messages can be received anywhere your cell phone coverage works. However, if you are out of wireless coverage or your signal is otherwise obstructed, you will not receive text alerts until you return to coverage.
JCCC ensures that none of your cell phone or email information will be sold, offered or shared in any way with anyone else. It’s against federal law for us to share or sell personal student information.
No. JCCC will use this service judiciously. We will, however, send a test message at least once a semester to test the system.
When you are no longer a student or an employee at JCCC, your emergency contact information will be removed from the system.