Emergency Response Plan - Elevator Malfunction
Activate the on-board emergency telephone, which notifies JCCC Campus Police OR call 913-469-8500, ext. 4111 from a cell phone.
Assist in keeping occupants calm and wait for help to arrive.
Do not try to force open an elevator door.
Do not crawl out of an elevator without assistance from authorized personnel.
2. If you are not inside the elevator but hear a problem or a person in need of help, please take the following actions:
Call ext. 4111 from a campus phone or call 913-469-8500, ext. 4111 from a cell phone to notify the JCCC Campus Police Department.
Give the police dispatcher the following information:
- Name of building
- Location within the building of malfunctioning elevator
- Where the car is stopped, if known
- Whether a medical emergency exists
Before you hang up, make sure the dispatcher has all the information they need.
Keep the occupants calm and wait for help to arrive.