Computer Support

Computer Support

People with CSS skills and training respond to computer-based inquiries about desktop computers, tablets and smart phones via a variety of means, including telephone, email, live chat and in person.


That assistance includes listening to problems, diagnosing the issue and walking inquirer through solution steps. The job also involves assisting with software installation, computer maintenance and hardware repairs. Because of these job duties, customer service, listening, problem solving as well as oral and written communication skills are a must.

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