Outcome/measures tracked and tools utilized
New Faculty Orientation: Based on survey data collected since 2013, the College has been able to assess what new faculty consider the greatest benefits of the New Faculty Orientation Program. The College will continue to use this survey tool to monitor the efficacy of the curriculum for New Faculty Orientation.
New Staff Orientation: Although the New Staff Orientation is mandatory, surveying the participants is a new measure. Since 2013, 123 new staff members who participated in the New Staff Orientation have provided survey responses about the quality of this onboarding program (New Staff Orientation Surveys 2013-2015). The majority of these respondents have indicated a high level of satisfaction with the instructors and overall curriculum of the orientation.
New Faculty First-Year Survey: To assess job satisfaction of new faculty after their first year of teaching, JCCC began administering a first-year survey in 2014. This survey focuses on various aspects of a new faculty member’s first year teaching at the College. The faculty surveyed responded to questions concerning comfort level with the environment at JCCC, likeliness to leave the College to work at another institution, satisfaction with peer mentors, the quality of LENS training for new faculty, and general satisfaction at the College.
The College also measures overall campus satisfaction by reviewing requirements and departures of faculty and staff against peers in the community college sector.
Summary results of measures
Over the past three years, new faculty have consistently noted that orientation has allowed them 1) to make personal connections with their colleagues across campus, 2) to gain an increased knowledge of happenings at JCCC, 3) to understand the College’s mission, and 4) to know the expectations of faculty members. Further, the new faculty are asked to identify their reasons for choosing to work at JCCC (New Faculty Orientation Surveys 2013, 2014, and 2015).
The results of the surveys for new faculty enrolled in LENS training conducted in Spring 2014 and 2015 revealed:
- A majority of respondents (71.4% in 2014, 62.5% in 2015) indicated a high level of satisfaction with their job overall.
- Respondents in both years ranked their colleagues, their program chair, the orientation process, and their mentors as significantly increasing their comfort level with the College's environment.
- The majority of respondents either strongly agreed (57.1% in 2014, 75% in 2015) or agreed (28.6% in 2014, 12.5% in 2015) that they were satisfied with the relationship with their mentor.
- Most respondents found the LENS meetings to be useful in becoming a faculty member at JCCC.
Comparison of results with internal targets and external benchmarks
Review of Figure 3.2 indicates the College offered an early buy-out option in 2013 that several faculty and staff accepted. Prior to this time, the College had a low retirement rate compared to national community college peers. The same can be noted of the overall departures data.
Interpretation of results and insights gained
Overall, the College provides strong orientation, mentoring, and development opportunities to both faculty and staff. These resources historically have contributed to low turnover and retirement rates. Faculty and staff development continues to strive to meet the needs of professional development and are part of an AQIP project concerning faculty development needs on campus.