Narrative

SUBCATEGORY FIVE: BUILDING COLLABORATIONS AND PARTNERSHIPS

Selecting partnerships for collaboration 

The College offers diverse opportunities for collaborations and partnerships in both credit and non-credit programming. The focus of these collaborations is driven by the mission of the College to “inspire learning to transform lives and strengthen communities,” and is actualized in these collaborations and partnerships within the higher education and community forums. One of the College’s values is collaboration: “JCCC respects diversity of thought in building a culture of collaboration.”

 

These partnerships are pursued with students' needs in mind. Working with area high schools, the College offers a wide variety of College Now courses. Career programs frequently develop partnerships through the use of advisory board memberships. In the health care fields, affiliate partnerships take student employability post-graduation at these same facilities into consideration. Transfer programs build collaborations and partnerships with surrounding educational institutions to ensure a seamless transition by our students. Additionally, to meet its mission of serving the community, the College pursues collaborations and partnerships through the CE division. 

 

Building and maintaining relationships with partners

Relationships are reviewed annually to determine efficacy of the relationship and provide any necessary updates to outcomes of the partnerships. In the Instructional Division, this includes regular interaction with area high schools to determine ongoing needs to support College Now and other programming needs. The office of Institutional Research regularly surveys the advisory board to determine efficacy. The CE Division also plays an active role in building partnerships with the business community through active participation in local Chambers of Commerce, Economic Development organizations, and professional associations. Across the College leadership, the JCCC community participates in chambers, economic development organizations, and professional organizations. JCCC liaisons to the organizations are responsible for attending events, reporting on key activities, and making valuable connections within the business community.

 

Selecting tools/methods/instruments to assess partnership effectiveness 

The College employs a qualitative review of partnerships at the Cabinet level on an annual basis or as memberships and requests are made of the leadership. At the programmatic level, the career and technical education programs partner with their advisory boards that meet regularly to stay connected to industry needs. The College also has a customer relationship management (CRM) process, which is utilized to ensure sustainability of partnerships. 

  

Evaluating the degree to which collaborations and partnerships are effective 

Since each partnership is different, the College uses a variety of criteria when evaluating the effectiveness of each relationship. The criteria are focused around student success and what is best for the student experience. These are not limited to but may include the following:

  • Criteria developed through a memorandum of understanding;
  • Satisfaction of students who have participated in the partnership;
  • Success and number of students who have participated in the partnership; and
  • Feedback from advisory groups concerning future relevance.

 

The College values involvement with local, regional, state, and national organizations as part of its mission. The President's Cabinet annually reviews participation of Cabinet members and the CE division to ensure the College is represented at the appropriate level in the community.

Evidence
File  Chambers and Representatives 
File  Customer Relastionship Mgmt Process Presentation