Goal 2

Demonstrate increased agility in responding to stakeholder needs.

Task 1

Fully implement the program review and development process to ensure that curricular offerings maintain high quality and align with community needs by growing, restructuring, adding or discontinuing programs as appropriate.

The purpose of the program review and development process is to:

  • Ensure that academic programs remain focused on student success and serving the needs of the community.
  • Increase coherence of academic program development and innovation.
  • Enhance the quality of academic programs by assessing program strengths and challenges.
  • Align academic program needs and campus priorities with the planning and budget process.
  • Ensure that program priorities are consistent with the college’s mission and strategic plan.                                                              

In 2014-2015, the task force created a draft of an annual planning and development process that will be integrated with the three-year comprehensive program review  process that was implemented in fall 2014. A handbook has been created to provide information and instruction on the processes, and faculty members of individual programs will be provided training on the processes during Professional Development Days in August 2015. The second cohort will be completing the comprehensive program review process, and the new annual planning and development process will be implemented for the remaining academic programs. 

Team members: Sheri Barrett, Clarissa Craig (team leader), Csilla Duneczky, Beth Edmonds, Janette Funaro, Karen LaMartina, Karen Martley, Gloria Rosso. Cabinet liaison: Andy Anderson.

Task 2

Improve satisfaction with internal business processes (quality and delivery time) by evaluating internal business processes.

The intention of this task was to identify ways to maximize resources and more effectively and efficiently support internal operations to allow college departments to provide better services to students, faculty, staff and constituents.

In 2014-2015, task force members defined the criteria for “high-impact” processes, created an inventory of more than 300 processes, met with approximately 35 “process owners” to discuss those deemed high-impact and potentially in need of improvement, and prepared a short list of prioritized processes for improvements for Cabinet review and input. After Cabinet reviewed the processes brought forward for possible improvement, the task force will work with the appropriate areas or process owners to implement improvements in 2015-2016.

Team members: Mitch Borchers (team leader), Gayle Callahan, Deidre Davidson, Richard Fort, Mary Nero, Heather Reinhard, Lori Slavin, Pam Vassar, Sandra Warner. Cabinet liaison: Barbara Larson.

Task 3

Expand Web-based instructional options for students and the community.

To facilitate this task, both Instruction and Continuing Education developed distance education growth strategies based on relevant student success, enrollment and cost data. The college will promote new delivery methods and emerging technology platforms and support ways to incorporate online learning approaches with faculty workload requirements.

In 2014-2015, task force members conducted surveys about online education, to which 862 students and 190 faculty responded; hosted five listening sessions/forums open to all employees in addition to sessions at Professional Development Days in January and a presentation to the Faculty Senate; forwarded recommendations for new wording on job postings; and held a kickoff meeting to start planning for “Winterim” online classes.

The project team brought forth these recommendations:

  • Add wording to instructional job postings to indicate that the ability to teach online and understand how to use educational technology is either required or preferred for teaching positions.
  • Expand the number of online courses, degrees and certificates, including a “Winterim” session to be conducted during the holiday break beginning December 2016.
  • During academic year 2016, explore the creation and promotion of a new virtual online college with an identifiable brand as well as other flexible options for fulfilling college goals and degree requirements.
  • In Continuing Education during 2015-2016, review current online products and vendors, decide whether offerings will be centralized or decentralized, and market them as such.

Team members: Barry Bailey, Rhonda Barlow, Omar Conrad, Scott Craig, Diane Davis, Terri Easley, Deb Elder, Shannon Ford, Angela King, William Koch, Keith Krieger, Ed Lovitt, Vince Miller (team leader), Debbie Rulo, Gretchen Thum, Chad Yonker. Cabinet liaison: Andy Anderson.