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Increase student success by improving student satisfaction, retention, persistence, graduation and transfer rates.

Task 1

Create an academic master plan aligned with the strategic goals integrating student and employer needs through academic programming and student experience initiatives.

The academic master plan provides a framework for the ongoing analysis of the college’s academic and support programs and both reflects and demonstrates the alignment of programs with the college’s mission and vision and its strategic goals.

During academic year 2014-2015, the task force reviewed other academic master plans to determine the optimal content for JCCC. A separate co-curricular task force explored what other institutions do to align their co-curricular activities with learning outcomes and assessment and recommended classifications and proposed outcomes for JCCC activities and experiences. A third team of faculty members proposed a definition of the elements of effective teaching.

Based on this work, the task force developed an academic master plan that builds on previous academic planning efforts. The plan encompasses academic program review results, academic advising efforts, online learning and facilities planning as well as the elements of effective teaching. (The co-curricular plan will become part of the program review process.) Future additions to the academic master plan will come from the program review process.

Task force members: Natalie Alleman-Beyers, Alicia Bredehoeft, Gayle Callahan, Clarissa Craig, Maureen Fitzpatrick, Julie Haas (team leader), Shelia Mauppin, Vince Miller, Mike Souder. Co-curricular plan task force members: Lill Bajich-Bock, Pat Decker, Kristy Howell, Mindy Kinnaman, Rick Moehring, Tom Patterson, Mary Smith. Elements of effective teaching project members: Tai Edwards, Maureen Fitzpatrick (project lead), Dawn Gale, Tom Grady, Barry Herron, Theresa McChesney, Bruce Parker, Mark Van Gorp. Cabinet liaison: Andy Anderson.

Task 2

Enhance student success by integrating academic offerings, advising and student resources.

The intention of this task was to identify more efficient and effective ways to support student success. In 2014-2015, task force members researched best practices and reviewed student engagement literature; identified and documented the current advising process; explored the student advising experience through focus groups with 263 students; discussed the student advising experience with faculty and staff, including those in enrollment management, financial aid, testing, the library, counseling, and student life; conducted electronic surveys of teaching faculty and online students; spoke with staff from two community colleges regarding their advising models; and synthesized their findings.

As an overarching premise for implementing change and more intentionally supporting student success, the task force recommended that JCCC focus on access and connectedness as it relates to the following recommendations:

  • Increasing student access to counseling
  • Creating a guided experience for students so they know what to do
  • Bridging the gap for students who are unsure of their next steps
  • Creating a guided self-advising experience
  • Developing training and standards for the student experience
  • Developing a communication and marketing plan for counseling/advising services

Student Success and Engagement will focus on implementing improvements to the advising process in 2015-2016. Special focus will be given to creating guided pathways for students.

Team members: Nancy Holcroft Benson, Lenora Cook, Amy Fisher, Amy Warner Koch, Shelia Mauppin (team leader), Pam Vassar, Christal Williams. Cabinet liaison: Judy Korb.

Task 3

Using data, identify and implement high-impact practices that have demonstrated positive results in student satisfaction, retention, persistence, graduation and transfer rates.

In 2014-2015, members of this task force gathered research and data on high-impact practices that have had an impact on student satisfaction, retention, persistence, graduation and transfer rates. The team created a prioritized list of practices that had the possibility of having wide-ranging impact on campus. They then identified 10 high-impact ideas for potential implementation, out of which they recommended three to Cabinet:

  • Purchase a student loan default management program during fiscal year 2016.
  • Purchase a scholarship application and management solution during fiscal year 2016.
  • Develop and pilot a guided pathways project for implementation in fall 2016.

The first two recommendations will be implemented as departmental projects. A new task force will work on the guided pathways recommendation in 2015-2016.

Team members:  Jeff Anderson, Molly Baumgardner, Brenda Edmonds, Beth Gulley, Mark Gordon, Liz Loomis (recorder), Darcy McGrath, Jessica Tipton (team leader), Zachary Zahringer. Cabinet liaison: Judy Korb.

Task 4

Increase credit enrollment by developing a long-range enrollment and recruiting plan.

The intention of this task was to obtain optimal performance and quality in meeting established enrollment, retention and completion goals by developing and maintaining academic and learning strategies and developing and maintaining marketing strategies that enhance the enrollment and retention goals of the college. 

Task force members worked with Instruction, Student Success and Engagement, and Marketing Communications to propose enrollment targets for certain populations (specifically, College Now/current high school students, high school graduates, nontraditional students, minority students and international students); segment the market and define segment owners; formalize an enrollment plan; and identify segment-appropriate service delivery approaches.

A Strategic Engagement Management team (SEM) established both the target segments for fall 2015 and the segment owners and offered recommendations for reaching those goals. Other recommendations to be discussed in 2015-2016 involve possible changes to class scheduling, additional online offerings, adding to existing late-start options and establishing a weekend college, leading to the creation of a long-range enrollment plan.

Team members: Natalie Alleman-Beyers, Pete Belk, Jessica Garcia, Keith Geekie, Julie Haas, Jeff Hoyer, Paul Kyle (team leader), Jim Lane, Alisa Long (recorder), Del Lovitt, Christy McWard, Ron Palcic, MargE Shelley, Sandra Warner. Cabinet liaison: Randy Weber.

Task 5

Foster a culture that inspires college employees to proactively support students.

In support of an HLC feedback report that indicated a need for JCCC to conduct an employee engagement survey and benchmark and use the results for continuous quality improvement, the task force implemented such a survey in spring 2015. Findings were presented to JCCC leadership over the summer and to the college community in the fall. The college will use the survey results in 2015-2016 to guide improvements and plans to conduct a survey again in 18 months to gauge improvements.

Team members: Jason Brunkan, Angie Claussen, Keith Davenport, Donna Duffey, Debbie Eisenhower (team leader), Kim Manifold, Marilee Nickelson, Dianna Rottinghaus, Elisa Waldman, Kathy Wing. Cabinet liaison: Karen Martley.