Academic Technology Services

The mission of Academic Technology Services (ATS) is to promote and support the use of technology by students, faculty and staff at Johnson County Community College.

Specifically, ATS:

  • Facilitates a centralized end-user support desk for all Information Services systems and applications.
  • Supports and maximizes the use of technology by students, faculty and staff.
  • Supports instruction by providing distance learning software and hardware tools.
  • Manages and supports computer laboratories and media classrooms.
  • Manages and supports the use of host computer systems used by students and faculty for instruction and research.
  • Provides student technical support for academic systems.

Scope of Services

  • Centralized Help Desk number and services
  • Emergency classroom technical support
  • Student technical support
  • Academic office technology support
  • Software problems
  • Hardware problems
  • Server support
  • ITP support
  • Classroom and student support
  • Lab assistant support

Shannon Ford
Director, Academic Technology Services